FAQ

Deposit and withdrawal

Where do I find limits, fees and processing time details for cash deposit?
Published on Apr 14, 2026Updated on Apr 17, 2026
Where do I find limits, fees and processing time details for cash withdrawal?
Published on Apr 14, 2026Updated on Apr 14, 2026
How do I deposit USD with a debit card?
Published on Mar 2, 2026Updated on Mar 2, 20261
Why can’t I see or use my crypto balance?
Published on Oct 14, 2025Updated on Apr 29, 2026
What should I do if there is a payment due for my ACH deposit?
Published on Sep 29, 2025Updated on Mar 13, 20261
How to transfer crypto from Coinbase to OKX?
Published on Jun 19, 2025Updated on Jun 26, 20257
Introducing USD deposits and withdrawals
Published on Feb 14, 2025Updated on Mar 3, 202613
How do I deposit USD with U.S. Domestic wire transfer?
Published on Feb 5, 2025Updated on Feb 12, 202611
How do I withdraw USD with U.S. Domestic wire transfer?
Published on Feb 5, 2025Updated on Dec 3, 202510
How do I withdraw USD with Bank transfer (ACH)?
Published on Feb 4, 2025Updated on Feb 18, 202611
How do I deposit USD or USDG with Bank transfer (ACH)?
Published on Jan 10, 2025Updated on May 11, 20262
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Feb 11, 202693
Why is my deposit not credited even when all information is correct?
Published on Oct 17, 2024Updated on Feb 12, 20261,931
How long does it take for a deposit to be completed?
Published on Oct 17, 2024Updated on Jan 1, 2026434
How to avoid deposit of unsupported tokens?
Published on Oct 16, 2024Updated on Feb 12, 2026406

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