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Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on Jan 29, 2025Updated on Sep 27, 202539Why is there a minimum deposit amount for non-BTC?
The minimum deposit amount is set to ensure the financial efficiency and effectiveness of each transaction, avoiding management costs and fee wastage from small deposits. Transaction efficiency: The platform sets a minimum deposit amount to ensure that each deposit has a certain financial value, preventing increased management costs due to small deposits. On-chain deposit logic: Our platform is a...Published on Oct 16, 2024Updated on Sep 3, 202532What onboarding information is required for the non-profit organization (NPO)?
What's a non-profit organization (NPO)? An NPO is an entity, often tax-exempt, that seeks to serve the public good rather than make a profit. NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?Published on Oct 13, 2023Updated on Feb 12, 202671What do I need to do when I change my country of residence?
If proof of address is required, ensure your document (utility bill, bank statement, etc.) clearly shows the same address. Use the latest version of the OKX app or access the website with an updated browser. Ensure uploaded images and documents are clear and readable.Published on Apr 10, 2025Updated on Mar 15, 2026494Where can I find the minimum deposit amount required for non-BTC?
What's the minimum deposit amount? The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select...Published on Oct 16, 2024Updated on Oct 24, 202551How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on Oct 13, 2023Updated on Feb 12, 2026129What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
If the issue is not resolved, please reach out to our customer support.SEPA deposit account Update your SEPA transfer details in your online banking system if you have standing instructions with your bank. If you have SEPA deposit accounts, a new SEPA deposit account will be automatically assigned to you. Any existing EUR balances will be seamlessly transferred to your new SEPA account.Published on Jul 2, 2025Updated on Nov 17, 2025169P2P sell crypto FAQ
Your bank or third-party apps used may charge a transaction fee when you make a transfer.Published on Sep 1, 2023Updated on Mar 3, 20261,107How can I protect myself from scammers?
Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash.Published on Aug 21, 2023Updated on Mar 3, 202611,994What are Source of Funds (SoF) and Source of Wealth (SoW)?
If the funds come from selling a property, you can select Proceeds from Non-Digital Asset Sale and submit the property sales agreement or tax documents for verification. If you purchase 100 USDT via the P2P trading on OKX, and the money used to buy the 100 USDT comes from your salary, you only need to select Employment Income as the source of funds.Published on Dec 24, 2024Updated on Mar 4, 2026717How do I buy Tether (USDT) with Raast?
Raast employs cutting-edge technology such as blockchain and biometric verification to give banks and other financial institutions a quick, safe, and dependable method of transferring cash. It's intended to enhance the entire banking experience for clients while also allowing companies to function more effectively.How does one use Raast? To utilize Raast, one must have an active bank account that is connected to the Raast network.Published on Apr 4, 2024Updated on Nov 17, 2025343What should I do if I forget my OKX wallet password?
Comparison: Traditional Bank Accounts vs Web3 Wallets Category Traditional Bank Account Web3 Wallet Password recovery Reset by the bank Only recoverable via seed phrase or private key Asset control Custodied by the bank Fully controlled by the user Risk responsibility Partial compensation may apply User bears full responsibility Important Notes on Backing Up Seed Phrases and Private Keys To ensure the safety of your assets, please follow these best practices when backing up your seed phrase or privatePublished on Oct 28, 2022Updated on Mar 5, 202613,224Overview of the Exchange and Web3 Wallet
You can interact directly with the blockchain, which allows for greater privacy compared to custodial platforms.Main Features of Exchange and Web3 Wallet OKX Exchange You can use OKX to access a range of services, including P2P trading, deposits and withdrawals, spot trading, margin trading, futures, options, copy trading, and Earn products.Published on Sep 13, 2024Updated on Mar 13, 202626How to add a payment method to OKX P2P trading?
(name of the bank card holder) and account number Fill in the mandatory details to proceed to the next phase Verify your added payment method via SMS/email/Google Authenticator The payment method will appear on My profile page Your newly selected payment method is now available Note: Only use payment methods registered in your name, which matches your OKX account.Published on Aug 22, 2023Updated on Jan 30, 20261,882How do I submit my proof of address (POA)?
In accordance with the latest laws and regulatory requirements, we may require you to provide Proof of Address to verify that you are not residing in a jurisdiction where our services are restricted. For more details about restricted regions, please refer to the platform’s Terms of Service.Published on Sep 5, 2023Updated on Feb 12, 2026844