All
FAQ
Announcements
Product documents
How do I explore new tokens?
Top Losers: the top losers page is an essential tool for learning and growth. It allows you to closely monitor the top tokens that have experienced the largest price losses. This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours.Published on Aug 9, 2024Updated on Nov 17, 2025How do I discover new tokens?
Top Losers: the top losers page is an essential tool for learning and growth. It allows you to closely monitor the top tokens that have experienced the largest price losses. This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours.Published on Aug 9, 2024Updated on Sep 10, 202555How do I set up indicators on the chart?
Set your indicator within the Indicator settings once you've selected the Indicators option Add a new Indicator and set your indicator parameters according to your preference Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart. After defining the parameters, save your indicator by selecting Confirm to store your indicator Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart.Published on Nov 30, 2024Updated on Sep 10, 202514How do I add OKX widget on my phone?
Note: in case you have skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure toggle is on for OKX.Published on Aug 15, 2023Updated on Feb 12, 20265,796Where can I find the minimum deposit amount required for non-BTC?
You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same pagePublished on Oct 16, 2024Updated on Oct 24, 202551How do I change the chart type?
On top of the more chart types and charting options, you can set up multi-screen displays and personalized alerts, so you never miss a critical market move. If you want to find out how you can enable multiple charts on screen, visit here.Published on Nov 5, 2024Updated on Sep 10, 202513How do I freeze my account? (app)
However, if you decide to unfreeze the account, you can contact our customer service for assistance.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Profile and Settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze accountPublished on Jul 11, 2024Updated on Oct 15, 20257How do I add funds from portfolio to my Pay balance?
If your Pay balance is low, you can top it up anytime from your portfolio. Follow the steps below to complete the process: Go to Simple mode and select Pay from the main menu Select + Add to add funds from portfolio Enter the amount you want to add to your Pay balanceHow do I transfer funds from my Pay balance to portfolio? Select the arrow icon on the Pay page and select Transfer to portfolio from the menu, before following the steps on the page.What chains are supported?Published on Feb 11, 2026Updated on Mar 11, 2026How do I manually set up futures grid trading bot?
If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits. The marketplace workflow isn't included in this phase, so edits by lead traders won’t be broadcasted to subscribers. Edits can be performed in all running states, except for STOP_DELAY_TRIGGER.Published on Jun 6, 2024Updated on Aug 26, 202598How do I navigate to and customize notification settings?
Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences. In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style.Published on Oct 8, 2025Updated on Nov 6, 202514How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on Jul 10, 202535How do I use the chart trading layout?
After selecting a workspace, you can modify its templates and enable/ disable widgets such as Trading data, Markets and data window and Top movers etc. Open your workplaces on the trading pagePublished on Jan 29, 2024Updated on Feb 12, 2026124How do I automate grid trading strategies on futures grid trading bot?
trading pair at the top area and select a futures contract you want to trade Start trading by selecting your trading pair and futures contractHow do I use the spot grid’s AI feature?Published on Jun 13, 2024Updated on Sep 10, 202526How do I turn on the Economic Calendar on the original chart?
Now you can view the economic calendar that's complete with all the necessary detailsOn the app On the charting screen, select the settings option from the top menu, before selecting Chart settings Proceed to select settings on your trading chart On the chart settings, select Economic calendar Select Economic calendar from the Chart display menu Turn on the economic calendar by swiping the option Switch on the economic calendar effortlessly Learn how you can change and reset your trading layout byPublished on Mar 10, 2025Updated on Sep 10, 20253How do I check on updates to my support ticket?
Below, we’ll explain how to view and reply to your ticket updates on both the app and website, so you can easily stay on top of every response.How'll you be notified of our updates?For logged-in users When you submit a ticket while signed into your account, you'll have access to all your tickets in one convenient location. Push Notifications: You'll receive push alerts when there are updates to your ticket. Learn more on how you can manage your push notifications here.Published on Oct 17, 2025Updated on Mar 12, 202641