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Why is my accessible balance lower than my funds unavailable for withdrawal?
The user is now able to withdraw 20 ETH. USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)Published on May 13, 2024Updated on Sep 8, 2025FAQ338Interest Calculation
Interest-free quota Interest-free limit Asset Interest-free limit USDT 20000USDT+Max(0,Cross equity of USDC) USDC 5000 BTC 1 LTC 10 ETH 5 ETC 2000 XRP 5,000 EOS 500 BCH 5 BSV 5 TRX 30,000 LINK 50 DOT 50 ADA 500 ALGO 500 ATOM 20 CRV 100 FIL 10 DASH 2 IOST 10,000 IOTA 500 KNC 200 NEO 10 ONT 300 QTUM 100 THETA 100 SUSHI 30 SUN 20 XLM 1,000 UNI 20 XMR 2 XTZ 100 ZEC 2 YFI 0.01 YFII 0.1 Notes: The maximum interest-free range is calculated on a per-account basis, which means each main account or sub-accountPublished on Dec 16, 2020Updated on Nov 6, 2025Product documentationSmart Portfolio
After this rebalancing, you will hold 4.16666 BTC (market cap 6,250 USDT), 7.5 ETH (market cap 3,750 USDT),25 SOL (market cap 2,500 USDT), which the ratio is same as initial BTC | 50%; ETH | 30%; SOL | 20%. Example 2 - Scheduled Parameter settings Crypto allocation: BTC | 50%; ETH | 30%; SOL | 20% Rebalance mode: Scheduled | 4 hours Investment amount: 10,000 USDT Running bot Phase 1 - Exchanged into target crypto.Published on Jun 22, 2022Updated on Jan 28, 2026Product documentationOKX Web3 wallet customer review reward from Sourceforge terms and conditions
The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on Aug 7, 2023Updated on Aug 28, 2025FAQ55How do I buy crypto and earn rewards?
Complete by: all 5 buys must be completed by February 20, 2026.What happens if I miss a day? If you miss a day, don't worry—you won't lose your progress entirely. Once you earn your first $5 reward, your streak will simply reset to Day 2. You'll then need to complete 4 more daily buys to get the final reward.Published on Dec 29, 2025Updated on Jan 29, 2026FAQ3OKX customer review reward from Sourceforge terms and conditions
The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on Aug 7, 2023Updated on Oct 8, 2025FAQ85Open interest limits of contracts
(Open API error code: 54030) Assume the position percentage threshold of a certain contract is 20% and the open position limit per user is 250,000 USD: If a contract’s open interest (market size) is low and the total position value of the contract on the platform is 500,000 USD, your position limit will be Max (500,000 USD × 20%, 250,000 USD) = 250,000 USD.Published on Mar 22, 2025Updated on Feb 3, 2026Product documentationHow do I find my deposit address and tag/memo/comment?
Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: You can generate up to 20 addresses. Once generated, the addresses can't be deleted. Note: Copy the deposit address and tag/memo/comment, paste it on the withdrawal page of the platform of your choice and follow the instructions to complete your deposit.Published on Aug 22, 2023Updated on Mar 3, 2026FAQ67,609How do I use recurring buy trading bot?
For example, with a 100 USDT monthly buy, you can allocate 50% to BTC, 30% to ETH, and 20% to OKB. Simply deselect the selected crypto to remove the asset or select Reset to clear all of the selected crypto from the list.Published on Aug 30, 2024Updated on Jan 28, 2026FAQ586OKX will support the Midnight (NIGHT) airdrop for ADA, BTC, ETH, SOL, XRP, BNB, AVAX, or BAT holders in certain jurisdictions
BTC: 20% of the airdropped supply, in proportion to their relative USD value. ETH, SOL, XRP, BNB, AVAX, and BAT: 30% of the airdropped supply, in proportion to their relative USD value. Distribution timing OKX will distribute NIGHT to eligible users after OKX has received all NIGHT airdrops from the issuer. We will make an additional announcement once this distribution is completed.Published on Dec 9, 2025Updated on Dec 10, 2025AnnouncementsRecurring Buy
Options and parameters Crypto allocation: You can choose the crypto assets from the Recurring buy bot, either a single-pair or multi-pairs up to 20 assets. The Recurring buy bot will proportionally invest using the allocation parameters in each period. Frequency: The frequency of each Recurring buy cycle. You can pick to buy in daily, weekly or monthly manner. Local Time: The specific timing when the asset will be bought from local time on that day.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationWhat is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on Aug 22, 2023Updated on Mar 4, 2026FAQ1,814Time-weighted Average Price (TWAP)
Sample Case (BTC/USDT) Assume that user A wants to buy BTC contracts below 10,500 USDT as soon as possible without increasing the purchase cost on the current market, so user A sets up a TWAP bot as follows: Bot Parameters Price variance: 1% Price limit: 10,500 USDT Interval: 20s Average amount: 500 contracts Total amount: 10,000 contracts Run the bot After the order is placed, the system will place orders at regular time intervals.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationIntroduction to Trading bot Mode
After this rebalancing, you will hold 4.16666 BTC (market cap 6,250 USDT), 7.5 ETH (market cap 3,750 USDT),25 SOL (market cap 2,500 USDT), which the ratio is same as initial BTC | 50%; ETH | 30%; SOL | 20%. Example 2 - Scheduled Parameter settings Crypto allocation: BTC | 50%; ETH | 30%; SOL | 20% Rebalance mode: Scheduled | 4 hours Investment amount: 10,000 USDT Running bot Phase 1 - Exchanged into target crypto.Published on Jan 9, 2023Updated on Jul 29, 2025Product documentationPortfolio margin mode: cross-margin trading (Risk Unit Merge)
IV = 50%, after shock IV = 80% or 20%) 50 (e.g. IV = 50%, after shock IV = 75% or 25%) 30 days 25 35 60 days 20 25 Note: We have changed the assets in tier 2.Published on Dec 3, 2024Updated on Dec 4, 2025Product documentation