In the event that additional fees are charged by the payment service provider, the seller must provide proof of transaction to clearly show the amount deducted. When placing an ad, the sellers' instructions in the Terms of Trade must not contradict the rules of this User Transaction Policy (price, fees, remarks, etc.).

Before making any payment, ensure you understand the nature of the transaction and deal only with trusted entities. Avoid clicking on links or downloading attachments from unknown sources, which can lead to malware infecting your devices. The platform doesn't encourage offline transactions due to unforeseen risks. Throughout the trading process, please maintain a certain level of caution to prevent potential asset losses resulting from private transactions.

At the meantime, the transaction fees of our different markets will be adjusted as follows: NOTE: in the event of the delay of the launch of perpetual swap trading, the fee adjustments will still be effective from 17:00 Dec 10, 2018 (CET, UTC +1). Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Nov 30, 2018

This may occur when an attacker generates an address similar to one you have recently used (address prefix and suffix are the same), potentially creating fake records such as USDT transfers to you, increasing the likelihood of copying it as a hacker address in your transaction history. Please proceed cautiously if you encounter these risk interceptions when trading on the chain. You can refer to more risk examples here.

Dear OKX users: The Futures transaction which was suspended due to the upgrade of the real-time settlement function is resumed now. Settlement issues: Futures contracts will not be settled today because the resumption of transactions was after the normal settlement (08:00 UTC) , and normal settlement will be resumed at 08:00(UTC) tomorrow. We apologize for the impact during this period and thank you for your understanding.

How do I check my cash deposit history? You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page7. Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.

To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...

You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page6. Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.

In-person cash transactions In this crypto scam, users prefer to buy and sell cryptocurrency face-to-face and in cash. However, by transacting offline, scammers could pay you in counterfeit money or obtain payment without releasing the crypto. In such events, our customer service team can't validate the transaction because of the lack of legitimate proof. Therefore, traders who select this payment method type must be aware of the risks before transacting in cash.

They are: MATIC-USDT / LINK-USDT / OP-USDT / SHIB-USDT / FIL-USDT / GALA-USDT / AVAX-USDT / TRX-USDT / EOS-USDT / BCH-USDT / ATOM-USDT / FTM-USDT / AXS-USDT / BNB-USDT / MANA-USDT / UNI-USDT / SAND-USDT / MASK-USDT / DYDX-USDT / NEAR-USDT / APE-USDT Last but not least, we have upgraded the Profit and Loss (PnL) view to provide you with better visibility on your gains and losses. Some of these include net profit after transaction fees. More updates to come in the upcoming weeks.

Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails. If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?

Our platform is designed to support large-volume transactions seamlessly, offering over 1,100+ payment options and 100+ currencies. Why choose OKX P2P block trade? Large trades made simple: OKX P2P simplifies the process of buying and selling large amounts of crypto, so you can trade with confidence. Maximum security: We collaborate with verified Block Trade Merchants to guarantee secure and speedy transactions, as well as efficient dispute resolution.

Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities.

Where can I view purchases that I've made in the past with my cash balance? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio page

Where can I view purchases that I've made in the past with my cash balance? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio page