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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135Index components weightage adjustment FAQ
To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5. What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added.Published on 14 Dec 2023Updated on 12 Feb 202613Why haven’t I received a reply from the blockchain project team?
Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status. If the transaction shows as confirmed, it means it has already been processed on-chain. If the receiving platform hasn’t credited your funds Contact the receiving exchange or wallet provider directly with your TxID, deposit address, and transaction details. Only the receiving platform can credit the funds once confirmed on-chain.Published on 17 Oct 2025Updated on 27 Jan 202610Trade Like A Pro hype rules
For more information about OKX, please visit https://www.okx.com © 2023 OKX. All right reserved.Published on 25 Sept 2023Updated on 28 Aug 202512How do I verify my wallet address?
Note: Other wallet connections are currently not supported on the OKX SG App, please use the Web: https://my.okx.com/en-sg Continue to connect your wallet You can choose to connect via OKX wallet extension You can also choose to connect via other methods If you choose to connect your wallet via WalletConnect, you can scan the QR code or select All Wallets to pick the wallet that you are using.Published on 24 Jun 2025Updated on 17 Nov 20253How do I stay safe from phishing SMS using the name OKX?
Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores. If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX.Published on 9 May 2025Updated on 4 Mar 2026320How can you protect yourself from a phishing attack?
It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code.Published on 17 Aug 2023Updated on 3 Mar 20263,655Trading Signal Bot FAQs
Be cautious and copy the correct URL for your environment: Live Trading: https://www.okx.com/algo/signal/trigger Demo Trading: https://www.okx.com/pap/algo/signal/trigger signalToken: Ensure that the signalToken field in your alert message is accurately entered. The signalToken field for your alerts should also align with the signalToken suggested to you in the signal configuration view.Published on 9 Oct 2023Updated on 27 Jan 2026136Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on 4 Dec 2024Updated on 4 Mar 2026718Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Any dispute, controversy, difference or claim arising out of or relating to this Agreement, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Australian Centre for International Commercial Arbitration (“ACICA”) https://acica.org.au/.Published on 19 Jul 2024Updated on 9 Feb 20261
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