All
FAQ
Announcements
Product documents
What's the Nitro Spreads table view?
The sortable table view addresses these issues by providing a clearer, more accessible way to evaluate spreads.How does the Nitro table view improve navigation on small screens? The sortable table view organizes spreads in a compact, tabular format, which is easier to navigate on small screens compared to the traditional grid view.Published on 16 Jul 2024Updated on 10 Sept 20253How do I minimize friction, maximize gains with high completion rates?
Faster availability: funds in e-wallets are typically readily available for use, unlike some traditional bank transfers that can take time to process. This allows P2P buyers to act quickly on trading opportunities. However, it's important to consider the limitations of e-wallets for P2P trading: Transaction limits: e-wallets often have lower sending and receiving limits compared to bank accounts. This can be a problem for merchants who deal with larger P2P transactions.Published on 12 Jun 2024Updated on 9 Feb 202631How to add a payment method to OKX P2P trading?
Important note, you have to complete your identity verification before you can start adding it.On the app On the P2P trading page, select My profile Select Profile on the P2P trading page Select Payment to see all available payment methods Select Add account, choose your currency and payment method from the list (bank or e-wallet) Select add account option to start adding your details Insert your bank account name (name of the bank card holder) and account number, verify your added payment methodPublished on 22 Aug 2023Updated on 30 Jan 20261,881OKX Beginner's Guide
In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards.Published on 20 Mar 2023Updated on 19 Feb 20261,701How do I withdraw SGD with FAST, MEPS and International wire transfer?
e-wallet. Ensure you withdraw to your latest linked phone number, as an outdated number will send funds to the wrong recipient. The daily transaction inflow limit for PayLah! e-wallet is 2,000 SGD including transfers from merchants and platforms that are not OKX. GrabPay, Wise, and LifeSG are not supported for withdrawals.How do I verify the ownership of my receiving account for my first SGD withdrawal as a Singapore user?Published on 13 Mar 2025Updated on 3 Dec 2025OKX SG Beginner's Guide
In the event that we need more information for verification, our team will reach out to you via e-mail. Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify my identity with Singpass? How long does it take to complete my identity verification?Published on 24 Jun 2025Updated on 3 Dec 20253Why haven’t I received a reply from the blockchain project team?
Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status. If the transaction shows as confirmed, it means it has already been processed on-chain. If the receiving platform hasn’t credited your funds Contact the receiving exchange or wallet provider directly with your TxID, deposit address, and transaction details. Only the receiving platform can credit the funds once confirmed on-chain.Published on 17 Oct 2025Updated on 27 Jan 202612Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on 4 Dec 2024Updated on 15 Mar 2026719Trading Signal Bot FAQs
The Webhook URL for your alerts should align with the URL provided to you in the signal configuration view. Check your Webhook URL Note: Webhook URLs vary between Live Trading and Demo Trading. Be cautious and copy the correct URL for your environment: Live Trading: https://www.okx.com/algo/signal/trigger Demo Trading: https://www.okx.com/pap/algo/signal/trigger signalToken: Ensure that the signalToken field in your alert message is accurately entered.Published on 9 Oct 2023Updated on 27 Jan 2026136How do I check my deposit progress?
You will see the deposit amount, deposit status, and deposit time on the details page Select View on blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and go to Assets and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress FindPublished on 13 Aug 2023Updated on 3 Mar 20268,783How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135How do I buy Tether (USDT) with fastPay?
PPRO's fastPay payment service enables users to quickly and securely send money online using a variety of payment options, including credit and debit cards, bank transfers, and e-wallets.Published on 12 Mar 2024Updated on 17 Nov 202582How do I display historic orders on the chart?
Select the View details to view more info about it Place your mouse on the historical order to view more details Once the details are selected, more info on the order will appear If you're wondering how you can switch on the trade confirmation on your trade, visit here.Published on 29 Nov 2024Updated on 10 Sept 2025417What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on 5 Feb 2024Updated on 8 Oct 2025131How do I use the Futures Analysis tool?
Head to the Assets option on the menu and hover on it to load the options menu Load other options when you hover on the Assets option Select Analysis from the drop-down menu Analysis option can be selected from the options menu Select Futures analysis once the Analysis page is loaded to view the analysis throughout the month Futures analysis is available for selection under the Analysis page How do I view the Performance stats feature?Published on 3 May 2024Updated on 12 Feb 202679