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How do I whitelist OKX Emails?
and domains and select Add safe sender Insert okx.com and select OK Add email to whitelist Select Save to complete the email whitelistPublished on 26 Nov 2024Updated on 8 Sept 2025FAQ67How do I check if an email is officially from OKX via EML file?
., Gmail, Outlook) The system will check SPF, DKIM, and DMARC records. If the sender isn't authorized, the email may be rejected, marked as spam, or labeled as a "suspicious sender" in the user interface.If the email provider has more lenient rules (e.g., QQ Mail, some corporate mailboxes) The email may still be delivered even if SPF/DKIM fails, and the warning indicators may be less visible. This can make it easier for some users to mistake a faked email for an official message.Published on 24 Nov 2025Updated on 4 Mar 2026FAQ13OKX P2P Adds Western Union for IQD
We are thrilled to announce that Western Union has been added to our platform as a new payment method! This means that you can now use Western Union to deposit or withdraw funds for your cryptocurrency trades on OKX P2P. We hope this new addition will enhance your trading experience on OKX P2P. As always, if you have any questions or concerns, please don't hesitate to contact our customer support...Published on 24 Mar 2023Updated on 17 Nov 2025AnnouncementsHow do I add my emergency contact?
This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact. Introduction to emergency contact and to proceed further, select Add emergency contact Enter contact details.Published on 24 Jul 2025Updated on 12 Feb 2026FAQ240How to add personalized messages for custom price alerts?
With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on 6 Feb 2025Updated on 10 Sept 2025FAQ3How to add a payment method to OKX P2P trading?
Knowing how to add your payment method will smoothen your P2P trading process. Learn how you can add your payment method below.Published on 22 Aug 2023Updated on 30 Jan 2026FAQ1,882How do I add margin for margin trading?
After opening a position, click the ➕ button next to the margin in the position and asset section to add or reduce margin. You can add 10% to 100% of the trading account funds. As the margin increases, the liquidation price will change; the more margin you have, the lower the risk of liquidation. The maximum amount you can add or reduce is displayed on the page.Increase or decrease margin in cross margin mode. In the cross margin mode, there is no additional button under the position.Published on 20 Mar 2023Updated on 3 Feb 2026FAQ35OKX Adds Support for OKB as Collateral in C2C Loans
Dear valued customers, we are pleased to announce that OKX will be supporting OKB as a collateral option for our C2C loan functionality, accessible via both the web and the app version. Our C2C loan functionality allows users to lend and borrow funds via the loan market, and starting from July 17, users will be able to pledge OKB as collateral for loans, along with BTC and ETH. Here are the steps...Published on 17 Jul 2020Updated on 17 Nov 2025AnnouncementsHow do I add funds into my Pay balance?
Easily add assets from your portfolio to your Pay balance. If your Pay balance is low, you can top it up anytime from your portfolio.How do I add my funds? Go to Simple and select Pay from the main menu Select + Add to add funds from portfolio Enter the amount you want to add to your Pay balanceHow do I transfer funds from my Pay balance to portfolio?Published on 16 Sept 2025Updated on 28 Jan 2026FAQ1How do I add OKX widget on my phone?
Due to iOS restrictions, the widget may not display real-time crypto prices.How do I add homescreen widget? You may choose to add the widget on any home screen page or on the widget page (Swipe right from homescreen, it requires you to unlock the phone to perform the add action). Your device needs to be on iOS 14 or above.Published on 15 Aug 2023Updated on 12 Feb 2026FAQ5,798How do I automate grid trading strategies on futures grid trading bot?
Then, select Copy Copy your preferred AI strategy after selecting your trading pair Next, you can customize the parameters such as leverage and margin and add an optional take profit or stop-loss order. Then, select Create Set your preferred details before creating your bot Examine your order details and select Confirm Proceed to confirm once all the details are finalizedPublished on 13 Jun 2024Updated on 10 Sept 2025FAQ26Futures Grid
It works the best in volatile markets with a bullish outlook. Short Futures Grid: The bot only possesses short positions and earns profit by closing it when the price drops. It works the best in volatile markets with bearish outlook.Published on 17 Jun 2022Updated on 24 Nov 2025Product documentationHow do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Flexible for long-term bulls It accommodates individuals with a bullish outlook on either BTC or ETH in the long run, providing flexibility in investment strategies. Combination of coin rise and exchange rate oscillation profit By strategically combining the rise of individual coins with the oscillation profit from exchange rate fluctuations, the bot maximizes returns, especially during market fluctuations.Published on 6 Mar 2024Updated on 10 Sept 2025FAQ27How do I enable allowlist? (web)
If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses. Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network.Published on 14 Aug 2023Updated on 12 Feb 2026FAQ416How do I manage my P2P settings?
To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods? Once you open your P2P profile, look for the payment section: it's called Manage payment methods on the website and Payment in the app. Select Add or Add account to add a new payment method. You'll need to select the currency and your bank or payment system.Published on 22 Aug 2023Updated on 29 Aug 2025FAQ2,523