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Important updates to payment methods in: COP, ARS, MXN and PEN
PEN A new dedicated "CCI number" field will be added for several payment methods: Bank transfers, Interbank, Scotiabank Peru, and Banco de Credito. Please update your 20-digit "CCI number" to continue using these payment methods seamlessly. 4. ARS A new validation rule (numbers 0-9 only, length: 22) will be applied to the "CBU/CVU" field for all ARS payment methods that include it.Published on 10 Dec 2025Updated on 19 Dec 2025AnnouncementsOKX will list POR, ARG, MENGO for spot trading
Flamengo, a Brazilian sports club based in Rio de Janeiro, established themselves as one of Brazil's most successful sports clubs in the 20th century during the era of state leagues in Brazil. Flamengo is the most popular club in Brazil, with over 40.2 million supporters as of 2020. It is also Brazil's richest and most valuable football club.Published on 23 Sept 2022Updated on 17 Nov 2025AnnouncementsWhat can I do if I trigger risk control?
Risk control related issues for your account must be handled professionally by the risk control team. Therefore, please reply to the email to directly consult our team. One of our specialists will reach out to you promptly. We appreciate your patience. 8. Which transactions and functions will be restricted when I'm under risk control? During risk control, your account will be restricted from selling crypto, withdrawals, and some spot and contract transactions.Published on 13 Sept 2023Updated on 26 Jan 2026FAQ1,757What onboarding information is required for a Publicly Traded Company?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. For a publicly traded company, this also includes persons having significant control over the company’s voting rights.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ76What onboarding information is required for a family office?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process?Published on 13 Oct 2023Updated on 12 Feb 2026FAQ66What onboarding information is required for a privately owned financial institution?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on 13 Oct 2023Updated on 27 Sept 2025FAQ119Why can't I join or claim rewards from a campaign?
Unable to claim rewards due to risk control If you are unable to claim rewards due to risk control, it indicates that abnormal trading or operational behavior has been detected. Risk control rules and evaluation criteria may vary across different campaigns. This doesn't affect normal trading activities or participation in other campaigns. Accounts identified under risk control measures are not eligible to claim rewards for the relevant campaign.Published on 10 Jun 2025Updated on 17 Mar 2026FAQ14,091What onboarding information is required for the government-owned enterprise?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the government-owned enterprise. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control.Published on 13 Oct 2023Updated on 17 Mar 2026FAQ61What onboarding information is required for a fund?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the Privately Owned Company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ108What onboarding information is required for a privately owned company?
UBOs (Ultimate beneficial owners): Persons who ultimately own and/or who exercise ultimate control over the privately owned company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ273What's the multisig scam?
These contracts are designed in such a way that they take control of your wallet, even if the permissions seem equal (1-to-1). This means that while it might appear that you have control over transactions, malicious smart contracts give full control to the scammer, leaving you unable to access or manage your assets.Published on 20 Aug 2024Updated on 12 Sept 2025FAQ86How do I trade with different order types?
Limit Order Offers control over the execution price, making it useful in less volatile markets. TP/SL (Take Profit/Stop Loss) Allows control over the execution price and is beneficial in volatile markets. Advanced Limit Orders: Post only Enhances control over fees and execution prices, making it advantageous in volatile markets. Advanced Limit Orders: Fill or kill Ensures complete execution of orders, which is useful for large orders in volatile markets.Published on 18 Jun 2024Updated on 12 Feb 2026FAQ386What should I do if I forget my OKX wallet password?
Ownership and Control: The private key gives you full ownership and control over your digital assets. Without the private key, you cannot sign transactions, transfer funds, or manage your wallet. Confidentiality: Private keys and seed phrases must remain strictly confidential. Sharing them with others may result in asset theft. Always handle this information with extreme caution.Published on 28 Oct 2022Updated on 5 Mar 2026FAQ13,226Beneficial Ownership FAQ
A beneficial owner refers to the natural person(s) who ultimately owns or exercises effective control over your institution. The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control.Published on 10 Oct 2024Updated on 1 Dec 2025FAQ6Martingale Strategy Order Failure Reasons
The order will therefore be rejected.Order Canceled by Risk Control When you apply overly high leverage in a perpetual-contract Martingale strategy, and facing significant losses, the chance of triggering the platform’s risk-control cancellations increases, causing any open orders to be revoked.Published on 16 Jun 2025Updated on 1 Dec 2025Product documentation