In the event that additional fees are charged by the payment service provider, the seller must provide proof of transaction to clearly show the amount deducted. When placing an ad, the sellers' instructions in the Terms of Trade must not contradict the rules of this User Transaction Policy (price, fees, remarks, etc.).

Before making any payment, ensure you understand the nature of the transaction and deal only with trusted entities. Avoid clicking on links or downloading attachments from unknown sources, which can lead to malware infecting your devices. The platform doesn't encourage offline transactions due to unforeseen risks. Throughout the trading process, please maintain a certain level of caution to prevent potential asset losses resulting from private transactions.

At the meantime, the transaction fees of our different markets will be adjusted as follows: NOTE: in the event of the delay of the launch of perpetual swap trading, the fee adjustments will still be effective from 17:00 Dec 10, 2018 (CET, UTC +1). Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Nov 30, 2018

Dear OKX users: The Futures transaction which was suspended due to the upgrade of the real-time settlement function is resumed now. Settlement issues: Futures contracts will not be settled today because the resumption of transactions was after the normal settlement (08:00 UTC) , and normal settlement will be resumed at 08:00(UTC) tomorrow. We apologize for the impact during this period and thank you for your understanding.

On the web Login to your account at okx.com, go to Assets and select Deposit Select Cash to start making cash deposit Select Bank transfer (SEPA) as the deposit method and EUR balance as your cash type Select EUR balance as type of cash and Bank transfer (SEPA) as your deposit method Review our instructions and initiate a deposit with your bank online using the deposit details provided Confirm the deposit transaction from your bank accountOn the app Open your OKX app, select Transfer Select the Transfer

To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...

You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page App: filter cash deposits to view transaction details6. How can I withdraw EUR? You can withdraw EUR to your bank account with a SEPA bank transfer. You can read more in How do I withdraw EUR with SEPA bank transfer?7.

Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look for

In-person cash transactions In this crypto scam, users prefer to buy and sell cryptocurrency face-to-face and in cash. However, by transacting offline, scammers could pay you in counterfeit money or obtain payment without releasing the crypto. In such events, our customer service team can't validate the transaction because of the lack of legitimate proof. Therefore, traders who select this payment method type must be aware of the risks before transacting in cash.

They are: MATIC-USDT / LINK-USDT / OP-USDT / SHIB-USDT / FIL-USDT / GALA-USDT / AVAX-USDT / TRX-USDT / EOS-USDT / BCH-USDT / ATOM-USDT / FTM-USDT / AXS-USDT / BNB-USDT / MANA-USDT / UNI-USDT / SAND-USDT / MASK-USDT / DYDX-USDT / NEAR-USDT / APE-USDT Last but not least, we have upgraded the Profit and Loss (PnL) view to provide you with better visibility on your gains and losses. Some of these include net profit after transaction fees. More updates to come in the upcoming weeks.

Why am I receiving an error when adding a debit or credit card? If you're experiencing difficulty with adding your card, please double-check that the card details you entered are accurate. If you're still having issues, reach out to us here for assistance. On some occasions, you will be prompted during the add card process to do extra authentication via a 3-D secure authentication process.5. Why am I receiving an error when completing a transaction with my debit or credit card?

Our platform is designed to support large-volume transactions seamlessly, offering over 1,100+ payment options and 100+ currencies. Why choose OKX P2P block trade? Large trades made simple: OKX P2P simplifies the process of buying and selling large amounts of crypto, so you can trade with confidence. Maximum security: We collaborate with verified Block Trade Merchants to guarantee secure and speedy transactions, as well as efficient dispute resolution.

Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities.

Where can I view purchases that I've made in the past with my cash balance? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio page

Why can't I access the "Deposit USD" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types?