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Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.Published on Jan 25, 2024Updated on Feb 11, 20263,678What should I do if my withdrawal isn't successful?
Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.Published on Oct 17, 2024Updated on Feb 2, 2026237How do I select the correct network for my crypto withdrawals and deposits?
Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.Published on Aug 22, 2023Updated on Jan 5, 202621,298What should I do if I want to withdraw assets that are not supported on other platforms?
This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.Published on Apr 8, 2025Updated on Feb 3, 20269How do I deposit USD with an international wire transfer?
This may mean that your account is currently not eligible to access this feature.2. Why am I only able to select certain payment method types? To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you provided while completing identity verification on OKX.3. What does "Cash deposit unavailable" mean?Published on Dec 31, 2024Updated on Dec 26, 20259Why haven’t I received a reply from the blockchain project team?
Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks? We connect to multiple blockchain networks — including Ethereum, Bitcoin, and others — to support deposits, withdrawals, and on-chain transactions.Published on Oct 17, 2025Updated on Jan 27, 202612How do I level up my trades with Mizar?
That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3. How do I connect OKX to Mizar? Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.Published on Mar 28, 2024Updated on Jan 2, 20265Belgium risk warning
There is no legal mechanism on the virtual currencies market to prevent market manipulation or insider dealing; Virtual currencies depend entirely on a specific computer technology and infrastructure, which in certain cases may be very recent and not yet adequately tested; If one loses the identification code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; Virtual currencies are currently accepted as a meansPublished on May 14, 2024Updated on Nov 17, 2025415How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on Jul 10, 202535How do I turn on the cool-off period?
Importantly, this feature is irrevocable once enabled, meaning you cannot end the cooling-off period prematurely, reinforcing its role as a safeguard for responsible trading behavior. During the cooling-off period, you can reduce, close, or adjust the margin and the leverage of your current positions. But you can't increase positions or open a new one.Published on Nov 27, 2024Updated on Sep 10, 202520How do I check if an email is officially from OKX via EML file?
., Notepad, TextEdit, etc).Step 3: Check authentication fields inside the EML file Search for the authentication results: spf=fail dkim=fail dmarc=fail If any of these fields show fail, the email didn't pass validation and is likely not sent by OKX. dmarc=fail means the email is unauthorized and shouldn't be trusted. Failed the authentication checks spf=pass;dkim=pass means the email passed the authentication checks. Passed the authentication checksHow do I interpret each field?1.Published on Nov 24, 2025Updated on Mar 4, 202613Trading Signal Bot FAQs
This means that orders will be executed based on the information conveyed in your signal, merged with the unique settings of each individual bot. Setting up multiple bots on a single signal allows for flexibility and customization, enabling you to tailor your trading strategy to diverse market conditions and preferences.16. Is there a Signal Marketplace? I'd like to use signals from professional traders. Yes, it is!Published on Oct 9, 2023Updated on Jan 27, 2026136How do I deposit EUR with SEPA bank transfer?
This may mean that your account is currently not eligible to access this feature.4. Why am I only able to select certain payment method types? To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you have provided during onboarding to OKX.5. Why am I encountering a "Cash deposit unavailable" message?Published on Nov 16, 2023Updated on Dec 16, 2025141How can I boost my OKX P2P ads completion rates?
What does the completion rate for OKX P2P ads mean? Completion rate, in the dynamic landscape of Peer-to-Peer (P2P) trading, transcends mere numerical representation. It embodies the bedrock of trust and dependability essential for flourishing within this bustling marketplace. Your completion rate communicates credibility to prospective trading counterparts, serving as a beacon of your sincerity, dedication, and integrity.Published on Apr 18, 2024Updated on Aug 28, 202555What's OKX Convert?
Convert enables you to complete one-click transactions after confirming a price, without having to know how the spot market works, meaning you'll receive the amount you preview.3. Which crypto can I convert on OKX? With Convert, you can exchange most of the cryptos listed on our platform. It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto.Published on Sep 27, 2023Updated on Mar 6, 20262,160