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How do I enable allowlist? (web)
You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses. Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network.Published on Aug 14, 2023Updated on Feb 12, 2026416How do I enable allowlist? (app)
Select the destination Address Book, tap the Address Settings button at the top right of the Address Book page, and turn off Allowlist. Follow the on-screen instructions to complete the verification. How to add a no-verification withdrawal address: When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default.Published on Aug 14, 2023Updated on Feb 12, 20261,893Disclaimer for machine translation
The official text for all documents on this website is English. While we have provided translated documents as a convenience for our users, you should be aware that these documents may contain discrepancies from the English version. Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes.Published on Aug 29, 2023Updated on Oct 8, 202598OKX listing mechanism
Order rules Supported order type: Limit orders only Market orders: Not supported All eligible users may participate in pre-open Orders that meet the pricing requirements will remain in the order book when trading begins.Orders that do not meet the pricing requirements may be cancelled at the end of the pre-open period. After the Pre-open After the pre-open ends: Continuous trading begins shortly after the pre-open ends. Previously placed limit orders stay active in the order book.Published on Apr 27, 2018Updated on Mar 16, 20267,444How do I find my deposit address and tag/memo/comment?
On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Published on Aug 22, 2023Updated on Mar 3, 202667,605How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature as well App: translate English to your spoken language Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enterPublished on Aug 26, 2025Updated on Mar 16, 202643How do I secure my account after detecting unusual activity?
Find any Verified Address not added by you > Select Delete > Confirm twiceOn the app Log in > Go to Assets > Select Withdraw Choose the withdrawal currency > Select network Select the Address Book > For any Verified Address not added by you, swipe left to deletePasskey To review or manage your Passkeys: Open the OKX App > Select Menu Go to Profile and Settings > Select Security > Enter the Security Center Select Security on the user center page Select Passkeys Check if there are any Passkeys youPublished on Mar 21, 2025Updated on Feb 12, 202629Trading Fee Rules FAQ
A taker order occurs when you place a trade that is immediately filled against an order already on the order book. Taker orders incur a fee based on the taker fee rate. A maker order happens when you place an order that goes on the order book with a set price and quantity, such as a limit order that sits on the book until matched. Maker orders are charged a fee based on the maker fee rate. Maker orders add to the order book’s liquidity, providing more depth to the market.Published on Mar 22, 2024Updated on Mar 3, 20261,071What should I do if my withdrawal was sent to the wrong user ID (UID)?
Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.Published on Oct 13, 2025Updated on Jan 27, 202611Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Then, submit the request and complete the necessary password or verification steps.Important note: If you’re withdrawing to a saved address from your address book, the Tag/Memo field may not appear, as it was already saved when the address was added. If the Tag/Memo is entered incorrectly, the funds may not be credited successfully. In this case, please click the Get help button below to submit feedback and contact our support team.Published on Aug 22, 2023Updated on Mar 4, 2026413Iceberg strategy FAQs
5 orders will be placed in the order book 1st limit buy order will be placed at the current middle price (Ask 1 + Bid 1)/2 The 2nd limit buy order will be placed at Bid 1 price, whereas the 3rd one at Bid 2 price, etc The amount per order is around 0.1 BTC (multiplied by the random number) If the price goes up to higher than 35,000, the order would be temporarily halted If the order is filled, new orders will be placed according to the latest position in the orderbook If the change of price causesPublished on Aug 4, 2023Updated on Dec 30, 202515450,000 XPL X Drops Campaign Terms and Conditions
In the event of any discrepancy between translated versions and the English version of these terms, the English version shall prevail.Published on Dec 16, 2025Updated on Dec 26, 2025USD-margined futures contracts FAQ
All trading liquidity is consolidated into USD unified order book for a seamless trading experience. USD-margined futures are expressed as XXX/USD UM.What settlement currencies are supported? Supported settlement currencies: USD, USDC, and USDG.How do I change the settlement currency? You can select different settlement currencies by going to your sub-account > trade settings > USD-M settlement currency.Published on Oct 13, 2025Updated on Feb 12, 20265OKX x McLaren NFT Sweepstakes Terms & Conditions
This prize is eligible for use in 2024, OKX will work with the winner to book this prize at a date in 2024 that suits them, note availability to book this prize depends on McLaren’s booking schedule, but OKX and McLaren will do their utmost to book the prize in at a date that suits the winner. This prize must be used in 2024 or the winner will automatically forfeit it.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I automate my trades?
Monitor market depth: leverage the deep order book to ensure your automated strategies can execute efficiently without significant slippage. Optimize trades: continuously adjust your strategies based on real-time market data and liquidity conditions. Learn more about Liquid Marketplace and why you should use it here.Published on Oct 1, 2024Updated on Nov 17, 202510