All
FAQ
Announcements
Product documents
How do I secure my exchange account?
The security of user funds and assets is the foremost priority on our platform. Not only have we established sophisticated security systems for our internal wallets, but we also provide industry-leading security features and tools for our users. We have several security features that can help users secure their crypto assets on our platform: Login password Email verification Authenticator app...Published on Jun 12, 2024Updated on Mar 23, 20261,309How do I deposit OKT Chain assets from Web3 Wallet to Exchange?
The team will apply to distribute a small amount of OKT tokens to cover your gas fees.What if the OKX exchange doesn’t show the OKTC chain? Some regions may not support the OKTC network directly. In this case, you can use any EVM-compatible address (such as an ERC20 deposit address). After the deposit is completed, the exchange will handle the token conversion for you.OKX exchange no longer supports OKT tokens. What should I do with my coins?Published on Jan 16, 2026Updated on Feb 6, 20267Travel Rule FAQ (EEA region)
Exchanges If you’re sending crypto to someone on another exchange, just select the exchange and provide the recipient’s name as it’s registered on their exchange account. Recipient's full name is needed as part of the withdrawal verification If you’re receiving funds from another exchange, you’ll need to share your full name (as registered on our platform) with the sender and let them know your account is with OKX EU.Published on Dec 17, 2024Updated on Mar 30, 2026627X Layer upgrade and OKT/OKB asset handling FAQ
OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on Aug 13, 2025Updated on Jan 29, 202627How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on Apr 29, 2024Updated on Dec 31, 20251What's a dusting attack?
That way, they can connect your wallets to your exchange account and uncover your identity. This only works with centralized exchanges, where you have to go through identity verification to open an account. Once the attacker learns who you are, they can target you with phishing, extortion, and other crypto scams. In other words, the dust attack itself is not an attack.Published on Oct 4, 2024Updated on Mar 3, 202613Why is there a minimum amount to deposit BTC?
Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse. By discouraging very small deposits, exchanges can reduce the likelihood of malicious activities, such as using the platform for illicit purposes.Published on Oct 15, 2024Updated on Sep 3, 202515What's OKX Convert?
With Convert, you can exchange most of the cryptos listed on our platform. It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto. To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu. Note: BTC and ETH can only be converted with BTC, ETH, or stablecoins.Published on Sep 27, 2023Updated on Mar 17, 20262,161How do I make a crypto withdrawal? (app)
Open withdrawal pageOn-chain withdrawal Select Withdraw crypto, then select the crypto you want to withdraw Select withdraw crypto to start the withdrawal process Select Exchanges or wallets in the Select destination field, then select your preferred Network Select exchanges or wallets to perform an on-chain withdrawal Complete the withdrawal details below and select Submit Fill in address Note: you can enable allowlist mode to protect your assets Insert Withdrawal amount Note: the withdrawal amountPublished on Aug 31, 2024Updated on Mar 18, 202659How do I get started with OKX Trade?
A Decentralized Exchange (DEX) refers to a blockchain-based exchange. Unlike a centralized exchange (CEX), a DEX doesn't store users' funds or personal data on a centralized server, but instead performs on-chain activities including asset custody, orders matching, and clearing thoroughly through underlying smart contracts. Compared to CEXs, DEXs are featured with: Ease of use. No email registration or identity verification is required. Users only need to connect to a wallet to access a DEX.Published on Jul 26, 2022Updated on Feb 5, 202675How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Combination of coin rise and exchange rate oscillation profit By strategically combining the rise of individual coins with the oscillation profit from exchange rate fluctuations, the bot maximizes returns, especially during market fluctuations.Published on Mar 6, 2024Updated on Sep 10, 202527Understanding OKX's Security Fund
Its sole function is to serve as a financial buffer and a safety net specifically designed to mitigate counterparty risk arising from leveraged derivatives and futures trading.Some other cryptocurrency exchanges may have a similar system in place, typically called an "Insurance Fund".Published on Mar 25, 2026Updated on Mar 30, 20261Pay Account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, an OKX exchange account and a completion of identity verification are required to create a Pay account.What can I do with my Pay account? Pay your contacts (friends and family) with USDG and USDC in Pay.Published on Jan 22, 2026Updated on Jan 22, 20261What's OKX Bridge and how do I swap tokens across chains?
User-friendly interface: we integrate features that make it easy for users to exchange the required gas fees to complete their transactions, create your list of favourite tokens for easy tracking and even enjoy features such as limit orders that are more commonly found on CEXs.How do I swap tokens across chains?Published on Feb 29, 2024Updated on Mar 4, 2026107How to transfer crypto from Bitvavo to OKX?
Advanced users can easily switch to Exchange mode to access features such as (stop)limit-orders, take-profit orders, trailing orders and even Bot trading.How to Transfer Crypto from Bitvavo to OKX? As fully compliant crypto-exchange OKX follows all regulations regarding the Travel Rule, which ensures compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) laws.Published on Jun 19, 2025Updated on Mar 12, 20266