All
FAQ
Announcements
Product documents
What types of partnerships does OKX have?
Refer to this article to understand more about the guidelines for submitting OKX Market Forced Royalty Contract application.OKX Web3 Gaming Partnership We're partnering with Web3 Gaming and gaming public chains to collaborate on product development and offer extensive technical support. Additionally, we'll utilize extensive marketing and promotional resources to help projects gain more user traffic. For more information, you can refer to this article.Published on Jun 18, 2024Updated on Feb 9, 2026127McLaren Race Rewind Singapore Winners
We're delighted to open up a special minting period for the audience that attend Singapore TOKEN2049 on September 18th and 19th, 2024. Those who attend the event and download the OKX Wallet are eligible to claim the Singapore GP digital collectible. This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.Published on Sep 18, 2024Updated on Sep 8, 202513Common scam tactics
The scammer contacted them, instructed him to call for a lesson, and asked him to share his phone screen. Under the guise of learning, the user was told to purchase lithium tokens and was promised a "gift". The scammer instructed the user to wait for a code, but the user soon discovered his account funds were gone. When questioned, the scammer only replied, "Wait."Published on Sep 28, 2023Updated on Feb 6, 20262,596Why should I choose OKX affiliate program?
We're a leading cryptocurrency exchange that offers a variety of trading products and services. Our affiliate program is easy to sign up for and offers a commission rate of up to 50%. Learn more about it here.What am I missing out? We offer a wide range of crypto trading products, including spot trading, futures trading, options trading, and more. They also offer margin trading with up to 100x leverage, making it an attractive option for experienced traders.Published on Apr 19, 2024Updated on Sep 6, 202518How do I withdraw my coins using Unstoppable Domains on OKX?
Now, due to our partnership with Unstoppable Domains, we're bringing our users human-readable wallet addresses, leading to a seamless crypto transfer and withdrawal experience. This integration will also greatly mitigate the risk of losing funds due to human errors. How can I withdraw my coin using Unstoppable Domains on OKX? Purchase your own domain: Visit Unstoppable Domains and sign up for a new account.Published on Mar 26, 2024Updated on Sep 12, 202555How can the OKX NFT Marketplace keep your NFT investments secured?
With stringent verification processes, multichain integration, cutting-edge security protocols, and the assurance of verified listings, we're committed to reducing the stress of falling for scams in the NFT space. By choosing OKX, users can confidently explore the world of NFTs while keeping their investments secure and authentic.Published on Nov 10, 2023Updated on Sep 12, 202520How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Both a strategy and a philosophy, by integrating trading bots into the hoarding process, we're able to compound the value of the hoarded tokens accumulated through arbitrage, and enjoy the gains when both coins rise in value over time.How does the ETH/BTC Bot work? The ETH/BTC Bot operates by leveraging the constant oscillation of the ETH/BTC exchange rate.Published on Mar 6, 2024Updated on Sep 10, 202527How do I verify an individual account?
We're required to regularly request that customers verify their identity information. 2. Why did my identity verification for individual account get rejected? We reject verification for various reasons in accordance to our Terms of Service.3. Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4. Why is my individual account frozen?Published on Sep 25, 2023Updated on Mar 3, 202630,735Trading Signal Bot FAQs
We're here to assist you in resolving any persistent concerns.9. Where do I find my signalToken? Select your signal Details Open your signal details Find your signalToken in the alert messages10. Are orders below the minimum order size automatically rejected by the Signal Bot? Yes, if an order falls below the minimum order size, it'll be rejected.Published on Oct 9, 2023Updated on Jan 27, 2026136What's USDT0 and how do I use it?
Old USDT address on X Layer: 0x1e4a5963abfd975d8c9021ce480b42188849d41d New USDT0 address on X Layer: 0x779Ded0c9e1022225f8E0630b35a9b54bE713736 There are two ways to bridge your Wrapped USDT to USDT0 on X Layer: Simply deposit your old USDT back to exchange and withdraw via X Layer to receive the USDT0 Deposit your USDT and withdraw via X Layer to get USDT0 Use the USDT0 swap feature on OKX DEX Swap your USDT from X Layer to get USDT0 We're building a comprehensive DeFi ecosystem around unifiedPublished on Sep 12, 2025Updated on Jan 20, 202622How do I stay safe from phishing SMS using the name OKX?
You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on May 9, 2025Updated on Mar 4, 2026321Why hasn't my deposit been credited?
Make sure you deposit at least the minimum deposit amount shown on our Deposit page We're unable to process any deposit amount less than the minimum, nor are we able to reverse or refund the transaction.Published on Sep 1, 2023Updated on Mar 3, 202613,698A beginner's guide to identity verification
We're required to ask for your residential address in order to verify your identity for our regulatory compliance program. Providing a residential address will also help keep your account secure.7. I'm under the age of 18. Why can't I sign up? Due to local laws and regulations, you must be 18 or older to access our services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you.Published on Sep 25, 2023Updated on Mar 16, 20266,447How do I use recurring buy trading bot?
Yes, users are able to pause/resume it as we're providing more control and freedom for users should they have to stop Dollar cost average (DCA) for several reasons. They're allowed to review their cumulative Profit and Loss (PnL) performance without any disruption to the user experience. Select Pause to pause your trading or otherwise to resumeCan you set up a buying price range on Recurring buy bot? Yes, you can set it up via the Advanced settings > Buying price range advanced.Published on Aug 30, 2024Updated on Jan 28, 2026586How do I invest in NFTs?
We're working on support for more markets. Currently, OKX NFT Marketplace charges zero fee for trading NFTs. You can buy and sell NFTs at better prices on OpenSea, LooksRare, Magic Eden, and other platforms simultaneously. Our aggregator brings in rich liquidity to maximize your profits. OKX NFT brings together many esteemed artists, game developers, creators, and NFT enthusiasts to create and trade NFTs.Published on May 5, 2023Updated on Feb 12, 2026121