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How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on Aug 22, 2023Updated on Feb 11, 2026453How do I close my account? (app)
Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible. If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead 5. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 6. Select Continue to close if you still want to close 7.Published on Aug 22, 2023Updated on Feb 11, 2026885How can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on Feb 11, 2026Updated on Mar 4, 20263How can I protect myself from scammers?
What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on Aug 21, 2023Updated on Mar 3, 202611,994What can I do with Discover in the OKX wallet?
With just one tap, you can dive deep into DApps, directly connect your wallet to engage with their services, and even add your most-used apps to My Favorites for quick future access. The Discover section also presents a vast range of DApps organized into specific categories and detailed charts. Categories include DeFi, Inscriptions, DEXs, NFT marketplaces, games, tools, and more.Published on Feb 24, 2023Updated on Mar 3, 20266,329How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on Jan 15, 2026Updated on Mar 13, 202611How can I send/accept payments in IM on Pay?
For group chats, you can send crypto using gifts instead.1.Published on Apr 28, 2025Updated on Feb 12, 202636How can I do spot trading with the Jupyter Notebook?
You can also use clOrdId instead of ordId. 1 result = tradeAPI.cancel_order(instId="BTC-USDT", ordId = "489093931993509888") 2 print(result)13. How can I amend an order? For more information on how to amend an order, please read our dedicated guide. You can also use clOrdId instead of ordId. 1 result = tradeAPI.amend_order( 2 instId="BTC-USDT", 3 ordId="489103565508685824", 4 newSz="0.012" 5 ) 6 print(result)14. How can I access the list of open orders?Published on Sep 29, 2023Updated on Sep 10, 2025542How can I do derivatives trading with the Jupyter Notebook?
How can I get details or an order for derivatives trading with the Jupyter Notebook using Get order details? Other than ordId, you can also specify clOrdId to get order details. result = tradeAPI.get_order(instId="BTC-USDT-SWAP", ordId="505073046126960640") print(result)8. How can I cancel an order for derivatives trading with the Jupyter Notebook using via Cancel order?Published on Sep 28, 2023Updated on Feb 12, 2026193What's USDT0 and how do I use it?
Do I need to do anything? Wrapped USDT on X Layer is being phased out. USDT0 will be at the center of X Layer’s stablecoin future, so start migrating today.Published on Sep 12, 2025Updated on Jan 20, 202622How do I use the SKDJ indicator?
Technical analysts who prefer clean, easy-to-interpret visual cues for decision-making.How can I use the SKDJ indicator?Published on Jun 22, 2025Updated on Nov 17, 20256How do I use Trading bonus?
While Trading bonus cannot be withdrawn, any profits earned through its use can be withdrawn.What are the application conditions? You must've completed identity verification and obtained trading bonus. You must be from a region where local laws and regulations allow derivative trading.What can I do with Trading bonus?How can I use Trading bonus? You can get trading bonus through various promotions.Published on Mar 8, 2024Updated on Mar 16, 20261,117How do I use OKX NFT?
You can buy your favorite NFTs using crypto assets in your OKX wallet through Make offer or Buy options Select either Buy or Make offer according to your preference Ensure you have sufficient cryptos to buy an NFT and complete the operations as required Ensure you have sufficient cryptos to make an offer on NFT and complete the operations as required 4. You can also add multiple NFTs to your OKX cart, and purchase at one click to save the network fees.Published on Aug 22, 2023Updated on Mar 4, 20265,152Where can I find the minimum BTC amount required for deposits?
Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on Feb 12, 202634What can I do if my device is running in an unsafe environment?
You can either manually set the correct time or enable automatic synchronization so that your device matches internet time. If the problem still occurs, contact customer support promptly.What should I do if my account is automatically logged out on the PC while using a virtual machine? A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation.Published on Jan 19, 2023Updated on Feb 12, 2026297