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How do I request an increase in BRL deposit and withdrawal limits?
According to the Brazilian repository of legislation pertinent to financial crimes, primary anti-money laundering and the financing of terrorism, OKX Brazil has the duty to perform enhanced due diligence procedures related to its customers' financial capacity and source of funds. For further assistance or inquiries, don't hesitate to reach out to us via chatbot at the Support center.Published on Dec 15, 2023Updated on Dec 9, 2025FAQ65What's a futures trading bot and how do you automate trades with it?
The price range of each cell of the geometric grid is proportional (for example 1, 2, 4, 8..). This results in widening grids further out from the starting price. You can also add leverage to your trades to increase your position size relative to the margin used. When you’ve entered the futures grid bot parameters, select Create. On the next screen, check the order details and add a price at which to stop loss or take profit. Select Confirm to place your order.Published on Dec 26, 2023Updated on Oct 29, 2025FAQ35OKX Card Brazil Referral Program — Terms and Conditions
Definitions For the purposes of these Terms: Inviter means an existing OKX user who shares a valid referral link or code. Invitee means a new OKX user who registers through the Inviter’s referral link or code. Successful Referral means a referral that meets all eligibility criteria described in Section 6. Cycle means a fixed two-week reward calculation period determined solely by OKX. USDG Reward means promotional rewards distributed in USDG or an equivalent value at OKX’s discretion.3.Published on Feb 26, 2026Updated on Feb 26, 2026FAQ13What's the risk and runtime for Smart Picks?
It’s a way to measure the level of risk or exposure in a particular trading strategy.For example: If a strategy fully invests in spot positions, the Delta value is 1, meaning the strategy is directly affected by changes in the asset’s price. A lower Delta (less than 1) means less exposure to market movements, which generally makes the strategy safer or more conservative. A higher Delta (greater than 1) means more exposure to price changes, often through leverage, making the strategy riskier.Published on Sep 26, 2024Updated on Feb 9, 2026FAQ264Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.Published on Jan 25, 2024Updated on Feb 11, 2026FAQ3,676What should I do if my withdrawal isn't successful?
Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.Published on Oct 17, 2024Updated on Feb 2, 2026FAQ237How do I fix common issues with DEX trading wallet passkeys?
If there's no label on your passkey, it means the passkey is currently limited to Exchange only transactions and can't be used for DEX.Published on Jan 29, 2026Updated on Jan 29, 2026FAQHow do I select the correct network for my crypto withdrawals and deposits?
Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.Published on Aug 22, 2023Updated on Jan 5, 2026FAQ21,292Futures Leverage Settings Update
It means that a user can hold up to 4 positions in the same contract: long-10x, long-20x, short-10x, short-20x. After adjustment: For the same contract, a user can only hold either 10x or 20x positions simultaneously for the same side. Therefore, if a 10x short position is opened, a user can still choose to open a 10x or 20x long position. It means that a user can only hold up to 2 positions in the same contract: long-(10x or 20x), short-(10x or 20x).Published on Mar 12, 2018Updated on Nov 17, 2025AnnouncementsWhat should I do if I want to withdraw assets that are not supported on other platforms?
This means that even if the assets have been transferred from the withdrawal side, the receiving platform or wallet may still require a certain number of block confirmations before the assets are credited, resulting in a temporary delay in the crediting of assets. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," it means the assets have left the OKX platform.Published on Apr 8, 2025Updated on Feb 3, 2026FAQ9OKX to merge Single and Multi-collateral loans in Flexible Loan revamp
This means the previous Single-collateral Loan interface will be offline. However, users will still be able to pay off any legacy Single-collateral Loan orders as normal on the Loan home page. Sincerely, OKX Team July 12, 2023 UTCPublished on Jul 12, 2023Updated on Nov 17, 2025AnnouncementsGet started with OKX Options
That means, if you use BTC-USDT perpetual to hedge options, it will not bring any margin offset benefit. PM liquidation starts with delta hedging, which means using perpetual or future to hedge delta risk instead of liquidating options directly to avoid slippage on options. Please be mindful of the account risk as liquidation could be very costly too. 5.1 Isolated vs Cross In any single-currency/multi-currency/PM account, you can choose to place orders as an isolated or cross position.Published on Oct 9, 2023Updated on Feb 20, 2026Product documentationOKX P2P Adds Western Union for IQD
This means that you can now use Western Union to deposit or withdraw funds for your cryptocurrency trades on OKX P2P. We hope this new addition will enhance your trading experience on OKX P2P. As always, if you have any questions or concerns, please don't hesitate to contact our customer support team. Happy trading! Best regards, OKX P2P Team March 23, 2023 (UTC)Published on Mar 24, 2023Updated on Nov 17, 2025AnnouncementsWhy haven’t I received a reply from the blockchain project team?
Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks? We connect to multiple blockchain networks — including Ethereum, Bitcoin, and others — to support deposits, withdrawals, and on-chain transactions.Published on Oct 17, 2025Updated on Jan 27, 2026FAQ11Nitro Spreads Introduction
Buying a spread means buying the further dated instrument and selling the nearer dated instrument. Selling a spread means selling the further dated instrument and buying the nearer dated instrument.Published on Mar 7, 2024Updated on Dec 1, 2025Product documentation