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OKX is going to delist several spot trading pairs
In order to maintain a robust spot trading environment, we constantly monitor the performance of all listed projects and review their listing qualifications on a regular basis. Based on feedback from users and the OKX Token Delisting / Hiding Guideline, we will be delisting several projects that do not fulfill our listing criteria. The affected projects are as follows: RACA/USDC; XCH/USDC;...Published on Apr 28, 2023Updated on Nov 17, 2025AnnouncementsOKX is going to delist several margin trading pairs
In order to improve market liquidity and improve the overall user experience, OKX will delist several low-liquidity margin trading pairs. The details are as follows: Margin trading OKX will: Margin trading pairs Cease borrowing feature Delisting time ALPHA-USDT April 11, 2023, 06:00 AM UTC April 18, 2023, 03:00 AM UTC BAT-BTC April 18, 2023, 06:00 AM UTC ENJ-BTC April 18, 2023, 07:00 AM UTC...Published on Apr 6, 2023Updated on Nov 17, 2025AnnouncementsSummer Frost: Exclusive P2P Promo for SEA
Hottest summer ever? Time to sprinkle some P2P frost! Buy 50 USDT worth from our P2P OKX marketplace and stand a chance to share from a 1000 USDT prize pool! The promotion begins on August 28, 2023, 12:00 (UTC+3) and ends on September 10, 2023, 12:00 (UTC+3). How to unlock the prize pool: the more the merrier! | Number of participants | Number of winners | Prize pool | Rewards per winner | |...Published on Aug 28, 2023Updated on Nov 17, 2025AnnouncementsNew criteria for creating ads on the P2P marketplace
CIS Africa MENA USD EU Asia Latam SEA Other regions OKX team, July 31, 2023Published on Jul 31, 2023Updated on Nov 17, 2025AnnouncementsRamadan lucky draw with OKX!
To qualify for the promotion, your OKX account must be KYC-verified with information regarding your residence in Southeast Asia (Non-SEA KYC account holders are not eligible to join this promotion) OKX reserves the right to disqualify trades that are deemed to be wash trades or illegal bulk registration accounts, self-dealing or display attributes of market manipulation, etc. OKX reserves the right to cancel or amend any Activity or Activity Rules at our sole discretion.Published on Apr 10, 2023Updated on Nov 17, 2025AnnouncementsTrade via P2P to get PEPE — over 2 billion PEPE up for grabs!
PEPE starters only for users who never have OKX account after June 20, 2023 Grand PEPE only for users who have OKX KYC level 2 account before June 20, 2023 Participants must complete KYC Level 2 showing residency in SEA Country. Check your status.Published on Jun 21, 2023Updated on Nov 17, 2025AnnouncementsHow do I identify OKX official accounts?
to learn more.Website Go to the website and copy the website link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Facebook Go to Facebook page, copy the Facebook page link. Copy the Facebook page link Go to our channel verification to verify the page link.Published on Aug 11, 2023Updated on Jan 26, 2026FAQ5,357How do I modify my collection's information on the EVM network?
You can modify the information of your collection in the EVM network as follows: Go to Wallet and connect your OKX wallet, then go to Dashboard > NFTs. Select More and follow by Created to view your collection. Alternatively, you can go to Marketplace > NFT > NFT studio and select My creation.Published on Jun 7, 2024Updated on Oct 23, 2025FAQ38Why is my account restricted and what should I do?
If there are unfilled orders or take-profit / stop-loss orders in your account, we also recommend monitoring them regularly and managing or canceling them according to your preferences.Close Positions Individually On the App Go to Trade page > Positions & Assets > select Close Position and set the price. Go to Positions & Assets to choose the position you wish to close Select Close to close the position On the Web Go to Trade page > Current Positions > select Close Position and set the price.Published on Feb 27, 2026Updated on Mar 16, 2026FAQ17FIL, DOT, and ARB now available on Dual Investment
How to subscribe on the OKX App: Step 1: Go to Grow > Earn > Structured Products > Dual Investment Step 2: Select FIL, DOT, or ARB. Step 3: Select "Buy low" or "Sell high" and select one of the available products. Step 4: Enter an amount higher than the minimum subscription amount. Go to the table below to see the minimum subscription amount for each crypto.Published on Apr 27, 2023Updated on Nov 17, 2025AnnouncementsHow do I freeze my account? (app)
On the Web: Go to your Profile in the upper right corner > Security > Scroll to the bottom of the page > Manage account > Close account. Once confirmed, you can immediately close the account.Published on Aug 22, 2023Updated on Mar 17, 2026FAQ358How to fix passkey error 50162 on Android devices
To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on Dec 8, 2025Updated on Dec 26, 2025FAQ946Step by Step Guide to Managed Trading Sub-accounts
The default setting for auto-unbinding is disabled.Manual unbinding Go to the [Sub-account] page and select [Client Accounts] 2. Select [Binding] - [Unbind] then follow the instructions to finish the unbinding process Auto unbinding Go to the [Sub-account] page and select [Client Accounts] 2. Go to [Action] - [Managed trading sub-account settings] 3. Select [Manage unbinding] and enable auto-unbindingPublished on Mar 21, 2023Updated on Apr 23, 2025Product documentationHow do I join a video call with customer support?
On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready. Note: If you have previously scheduled a video call session, you may follow the steps below to join.Published on Aug 26, 2025Updated on Mar 18, 2026FAQ43How do I kickstart my journey with DApps?
Tick to agree to the Risk warning Select Go to DeDust to proceed to the official website of the DApp. From there, you can follow their instructions to begin your DApp experience! Select Go to DeDust to proceedOn the web Connect to your wallet here Note: for the new user, refer here to create your own OKX Wallet. Select Wallet to enter the wallet page On the wallet homepage, use the search bar in the upper-right corner to search for a specific DApp by name, address, or keyword.Published on Oct 20, 2022Updated on Feb 27, 2026FAQ119