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Important updates to payment methods in: COP, ARS, MXN and PEN
PEN A new dedicated "CCI number" field will be added for several payment methods: Bank transfers, Interbank, Scotiabank Peru, and Banco de Credito. Please update your 20-digit "CCI number" to continue using these payment methods seamlessly. 4. ARS A new validation rule (numbers 0-9 only, length: 22) will be applied to the "CBU/CVU" field for all ARS payment methods that include it.Published on 10 Dec 2025Updated on 19 Dec 2025AnnouncementsOKX will list POR, ARG, MENGO for spot trading
Flamengo, a Brazilian sports club based in Rio de Janeiro, established themselves as one of Brazil's most successful sports clubs in the 20th century during the era of state leagues in Brazil. Flamengo is the most popular club in Brazil, with over 40.2 million supporters as of 2020. It is also Brazil's richest and most valuable football club.Published on 23 Sept 2022Updated on 17 Nov 2025AnnouncementsWhat can I do if I trigger risk control?
Risk control related issues for your account must be handled professionally by the risk control team. Therefore, please reply to the email to directly consult our team. One of our specialists will reach out to you promptly. We appreciate your patience. 8. Which transactions and functions will be restricted when I'm under risk control? During risk control, your account will be restricted from selling crypto, withdrawals, and some spot and contract transactions.Published on 13 Sept 2023Updated on 26 Jan 2026FAQ1,757What onboarding information is required for a Publicly Traded Company?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. For a publicly traded company, this also includes persons having significant control over the company’s voting rights.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ76What onboarding information is required for a family office?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the family office. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a family office need to consider for the onboarding process?Published on 13 Oct 2023Updated on 12 Feb 2026FAQ66What onboarding information is required for a privately owned financial institution?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the privately owned financial institution. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on 13 Oct 2023Updated on 27 Sept 2025FAQ119Why can't I join or claim rewards from a campaign?
Unable to claim rewards due to risk control If you are unable to claim rewards due to risk control, it indicates that abnormal trading or operational behavior has been detected. Risk control rules and evaluation criteria may vary across different campaigns. This doesn't affect normal trading activities or participation in other campaigns. Accounts identified under risk control measures are not eligible to claim rewards for the relevant campaign.Published on 10 June 2025Updated on 17 Mar 2026FAQ14,091What onboarding information is required for the government-owned enterprise?
Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the government-owned enterprise. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control.Published on 13 Oct 2023Updated on 17 Mar 2026FAQ61What onboarding information is required for a privately owned company?
UBOs (Ultimate beneficial owners): Persons who ultimately own and/or who exercise ultimate control over the privately owned company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Published on 13 Oct 2023Updated on 12 Feb 2026FAQ273Beneficial Ownership FAQ
A beneficial owner refers to the natural person(s) who ultimately owns or exercises effective control over your institution. The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control.Published on 10 Oct 2024Updated on 1 Dec 2025FAQ6How do Simple Buy/Sell and Spot Trading differ?
Spot Trading lets you buy and sell crypto at live market prices, with more control over how and when your orders are filled. Market orders fill instantly at the best available bid/ask. Limit orders fill only at the price you set (or better). Fees are shown separately and follow a maker/taker schedule. Spot on the webHow do Simple Buy/Sell and Spot Trading compare?Published on 28 July 2025Updated on 9 Dec 2025FAQ2Statement regarding the ELT issue
On April 21st, OKX's risk control team detected that the Element Black team had made multiple large deposits to the market-making account, totaling approximately 50,000,000 ELT, which caused the circulating supply to deviate from the disclosed 70,000,000 prior to the launch. On April 23rd, the circulating supply was changed to 112,070,000.Published on 12 May 2023Updated on 17 Nov 2025AnnouncementsWhat should I do if the T+N security protection is triggered and I can't trade?
If buying or selling crypto triggers the platform's risk control, please refer to this article here for additional information.Published on 17 Mar 2023Updated on 13 Mar 2026FAQ2,456What are the public and private markets in P2P trading?
Private Market: Audience control: Private ads are only visible to users of your choice and those who share your QR or link, allowing you more control over your ads's audience - an advantage for those who prefer dealing with a select group of users they feel at ease with. Security and privacy: Reducing the audience for your ad helps safeguard against scammers. Private ads are the ideal choice if you prefer to maintain discretion in your transactions.Published on 11 Aug 2023Updated on 14 Feb 2026FAQ288Price limit rules
In order to have a better risk control, the full rules of price limit are not completely disclosed.Published on 16 June 2022Updated on 28 Jan 2026Product documentation