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How do I navigate to and customize notification settings?
You can manage all your OKX notifications—such as system updates, security alerts, and promotional messages—directly through the Notification Settings. This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on 8 Oct 2025Updated on 6 Nov 2025FAQ15Setting collateral cryptocurrencies in multi-currency account mode
(expiry futures, perpetual futures, options) ✅ Can be used for trading ✅ Can be used for tradingAdjusting the collateral crypto setting The following key points should be considered before adjusting the collateral crypto setting: The collateral crypto setting is only applicable to multi-currency account mode.Published on 6 Mar 2025Updated on 13 Jan 2026Product documentationHow do I set up indicators on the chart?
Set your indicator within the Indicator settings once you've selected the Indicators option Add a new Indicator and set your indicator parameters according to your preference Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart. After defining the parameters, save your indicator by selecting Confirm to store your indicator Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart.Published on 30 Nov 2024Updated on 10 Sept 2025FAQ14How do I set up a liquidation alert?
A liquidation alert occurs when your account's equity falls below the required margin level set by the trading platform. This requires you to deposit additional funds to maintain your open positions or risk liquidation.Why should I set up a liquidation alert? Setting up a liquidation alert helps you manage your risk by notifying you when your margin level drops to or below 300%.Published on 2 Aug 2024Updated on 17 Nov 2025FAQ25How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on 22 Aug 2023Updated on 17 Mar 2026FAQ2,523How do I set up a recurring buy plan?
You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Published on 23 Jan 2025Updated on 31 Dec 2025FAQ50Update on the suspension of withdrawals
We sincerely apologize for the inconvenience caused by the suspension of digital asset withdrawals on OKX as of Oct. 16. During this time, we have been working diligently to resolve all matters related to the suspension. We place highest priority on addressing users' feedback and concerns.Published on 6 Nov 2020Updated on 17 Nov 2025AnnouncementsSuspension of USDT Withdrawal
Dear Valued Customers, Due to the congestion in the Bitcoin network, the USDT withdrawal process has been tremendously slow. Therefore, in order to ensure the absolute security of your assets, we have temporarily suspended the USDT cash withdrawal service (but intra-transfer is not affected). We will closely monitor the situation and resume such service once the network becomes more stable. Once...Published on 23 Dec 2017Updated on 17 Nov 2025AnnouncementsOKX to set a new upper limit for the USD value of limit orders
Dear OKX users, To maintain the stability of the trading system and protect the order book from sharp price movements, OKX will implement a maximum USD value limit for a single limit order across all trading instruments, starting from 8:00 am UTC on November 9, 2023. A limit order that exceeds the limit will not be placed successfully. The new maximum USD value limit for single limit order across...Published on 31 Oct 2023Updated on 17 Nov 2025AnnouncementsHow do I set a price alert for P2P trading? (app)
and will have to be set again This is available on both iOS and AndroidPublished on 1 Sept 2023Updated on 27 Jan 2026FAQ14,672Suspension of ETC deposit and withdrawal
At block height 14,525,000 the Ethereum Classic network is scheduled to implement hard fork upgrade. In order to support this upgrade, OKX will be performing maintenance on the ETC wallet starting from 17:00 pm UTC on Feb. 12, 2022. Deposit and withdrawal of ETC will be suspended from this time until the upgrade is complete. To protect your assets, please do not deposit or withdraw ETC during the...Published on 12 Feb 2022Updated on 17 Nov 2025AnnouncementsSuspension of ETHK deposits and withdrawals
At block height 12,965,000 — or at approximately 11:55 am UTC on Aug. 5 — the Ethereum blockchain is scheduled to undergo the London network upgrade — i.e., a planned hard fork. OKX will stop all the ETHK deposits and withdrawals at 10:30 am UTC on Aug. 5. In the case that no new asset is generated during the hard fork, OKX will open ETHK deposits and withdrawals after confirming the stability...Published on 5 Aug 2021Updated on 17 Nov 2025AnnouncementsSuspension the FIX API service
The FIX API suspension the service at 00:00 on December 9, 2017 (Beijing Time). The REST API and WebSocket API are still available. Please add our API customer support WeChat (ID: ApiSupport) for API-related questions. IF new API service is launched , we will notify you again. Once again, thank you for your attention. OKX December 8, 2017 18: 30Published on 8 Dec 2017Updated on 17 Nov 2025AnnouncementsRVN Mainnet Upgrade: Depositing Suspension
Dear valued customers, Due to the mainnet upgrade of RVN, the depositing services of RVN will be suspended from 8:00 July 3, 2020 (UTC) until the upgrade is complete. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX July 3, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX...Published on 3 July 2020Updated on 17 Nov 2025AnnouncementsBTG Mainnet Upgrade: Depositing Suspension
Dear valued customers, Due to the mainnet upgrade of BTG, the depositing services of BTG will be suspended from 7:50 July 2, 2020 (UTC) until the upgrade is complete. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX July 2, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX...Published on 2 July 2020Updated on 17 Nov 2025Announcements