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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on 17 Oct 2024Updated on 1 Jan 2026FAQ394How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on 5 Sept 2023Updated on 17 Nov 2025FAQ6,862How does futures spread trading work on OKX Liquid Marketplace?
How futures spreads are traded in crypto? Spread trading involves taking two futures positions in opposite directions: one long, one short. The idea is to make money off the price difference between the two futures – which are also called the two legs of the strategy. The profit a trader makes from this trade comes from the price difference, or spread, between those two contracts.Published on 13 Mar 2024Updated on 10 Sept 2025FAQ6OKX Beginner's Guide
Please provide the requested information via e-mail to help us process your verification. For more information about identity verification, please find our help center guides here: How do I verify an individual account? How long does it take to complete my identity verification?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards. Check out our campaigns here.Published on 22 Aug 2025Updated on 27 Jan 2026FAQ2What's a dusting attack?
It's therefore essential to use a secure wallet and keep the details on how to access it to yourself.What's the dusting attack, and how does it work? Dusting itself doesn’t steal coins. Instead, it’s a reconnaissance step: once attackers learn that a certain person controls significant crypto, they may launch phishing, extortion, or targeted scams.How does the dust attack actually work?Published on 4 Oct 2024Updated on 3 Mar 2026FAQ13UA FAQ
How does auto-borrow feature work with Unified account? 2. When does OKX calculate and deduct the interests? 3. How are the interests deducted in Unified account? 4. How is the repayment done in Unified account? 5. How can I get the interest-free range for my liability? 6. Why my borrowable amount doesn’t change when I have even more margin? 7. How can I arbitrage via Unified account? 8. How can I arbitrage the funding fee via Unified account? 9.Published on 11 June 2021Updated on 29 Aug 2024Product documentationSelf-Managed Super Fund (SMSF) FAQ
Conduct Regular Security Reviews Schedule quarterly security audits to assess: Device and network security Phishing awareness and prevention User access and permission levels Following these steps will significantly reduce the risk of unauthorized access and help ensure safe and compliant crypto trading operations. Want to learn more about opening an SMSF account? Check out more info here: How do I open an SMSF account on OKX? How do I obtain an ASIC Extract?Published on 2 July 2025Updated on 3 Dec 2025FAQCrypto profit & loss analysis (PnL) FAQ
Crypto PnL Analysis feature helps users to view the profit and loss analysis of their crypto holdings and also supports profit and loss sharing of their crypto holdings.2. Does Crypto PnL Analysis feature show all the cryptos you hold? No. Cryptos with a net value of less than $10 are not displayed.3. Is the asset and PnL data shown in Crypto PnL Analysis updated in real time? The number of assets changes in real-time, but there is a 5-10 minute delay in PnL.4.Published on 22 Aug 2023Updated on 3 Mar 2026FAQ103How do I use the custom formula feature?
the custom formula feature help me?Published on 5 Mar 2025Updated on 10 Sept 2025FAQ3How do I open an SMSF account on OKX?
Does the SMSF need a corporate trustee to open an account? OKX supports both individual and corporate trustee structures, as long as documentation is complete and valid.10. How long does SMSF onboarding take? Once all required documentation is provided, onboarding is typically completed within 1–3 business days. This does not include transfer of funds to exchange from SMSF bank account.11. Does my SMSF need a bank account before applying?Published on 2 July 2025Updated on 3 Dec 2025FAQHow do I use the custom interval feature?
Learn how you can use the custom formula feature here.Published on 5 Mar 2025Updated on 10 Sept 2025FAQ5Why can’t I see or use my crypto balance?
This helps the support team track and resolve the issue quickly.Published on 14 Oct 2025Updated on 15 Jan 2026FAQ3Why am I asked to confirm my personal details again?
Learn more on how you can verify your identity on our platform here.Published on 19 Mar 2025Updated on 15 Oct 2025FAQ136OKX Wallet to Launch Solana Points Dashboard
For more information about Web3, blockchain, or OKX, you are welcome to visit our Help Center. OKX Team February 8, 2024Published on 8 Feb 2024Updated on 17 Nov 2025AnnouncementsHow do I check on updates to my support ticket?
Include key details: Attach relevant transaction IDs, timestamps, or screenshots to help our team investigate faster. Check regularly: Our support team may request additional information to complete your case. Reach out to our OKX Assistant: If you're unsure on how to create your ticket, contact us via the OKX website or app, and our OKX Assistant will guide you through the next steps and help collect the necessary information.Published on 17 Oct 2025Updated on 16 Mar 2026FAQ41