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Apple Pay – Additional Terms
No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on 8 Aug 2025Updated on 3 Oct 202510Guide to ID and selfie photos for identity verification
Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID?Published on 13 Oct 2023Updated on 28 Jan 202613,340What are untradable assets?
Note: There's no collaboration of any kind between OKX and any service provider for untradable assets that OKX hasn't supported.Published on 26 Sept 2023Updated on 12 Feb 20263,916What onboarding information is required for a privately owned company?
These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Published on 13 Oct 2023Updated on 12 Feb 2026277How do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Published on 25 Sept 2023Updated on 31 Mar 202630,957What should I do if I accidentally deposit crypto that OKX doesn't support?
(Please note that there is no collaboration of any kind between us and any service provider for untradable assets that we haven't supported. We shall not be responsible for any issue that may arise in relation to your untradable assets, and you should carefully manage such assets to avoid any losses.) If you accidentally deposit crypto that we don't support to your account, you can't use or trade these assets in our platform. However, you can now withdraw the assets by yourself hassle-free.Published on 26 Sept 2023Updated on 16 Mar 20261,910OKX P2P verified merchant service agreement
Upon subscription of VAS, OKX reserves the rights to deduct any digital assets from the Collateral in any Verified Merchant‘s deposit account, and you hereby consent to such deduction, when there is any dispute or claim against such Verified Merchant on the basis of proven fraud, negligence or any kind of wrongdoing.Published on 15 Sept 2023Updated on 28 Jan 2026708
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