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How do I enable allowlist? (web)
You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses. Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network.Published on 14 Aug 2023Updated on 12 Feb 2026416How do I enable allowlist? (app)
Select the destination Address Book, tap the Address Settings button at the top right of the Address Book page, and turn off Allowlist. Follow the on-screen instructions to complete the verification. How to add a no-verification withdrawal address: When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default.Published on 14 Aug 2023Updated on 12 Feb 20261,893Why do I have to trade on OKX Liquid Marketplace?
Guaranteed, instant off-order book execution: Place trades of any size without impacting the order book. Use 20+ predefined strategies including future spreads, options, straddles, and more. Avoid price slippage risk when executing multiple-leg strategies. Streamlined workflows: Two-click trading eliminates the operational burden across the entire workflow. End-to-end automated execution from order, to price discovery, settlement, and clearing, makes for an efficient experience.Published on 13 Mar 2024Updated on 30 Oct 202516How does futures spread trading work on OKX Liquid Marketplace?
It allows traders to access deep liquidity through an execution layer that automates trades and settlements instantly and off the order book. For futures spread trading in particular, it offers: Cost efficiency Tight quotes: send custom RFQs for multiple market-makers to compete over. Minimal price slippage: avoid price slippage with our instant off-order book execution solution for multiple-leg strategies.Published on 13 Mar 2024Updated on 10 Sept 20256OKX listing mechanism
Order rules Supported order type: Limit orders only Market orders: Not supported All eligible users may participate in pre-open Orders that meet the pricing requirements will remain in the order book when trading begins.Orders that do not meet the pricing requirements may be cancelled at the end of the pre-open period. After the Pre-open After the pre-open ends: Continuous trading begins shortly after the pre-open ends. Previously placed limit orders stay active in the order book.Published on 27 Apr 2018Updated on 16 Mar 20267,444How do I find my deposit address and tag/memo/comment?
On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Published on 22 Aug 2023Updated on 3 Mar 202667,605How do I secure my account after detecting unusual activity?
Find any Verified Address not added by you > Select Delete > Confirm twiceOn the app Log in > Go to Assets > Select Withdraw Choose the withdrawal currency > Select network Select the Address Book > For any Verified Address not added by you, swipe left to deletePasskey To review or manage your Passkeys: Open the OKX App > Select Menu Go to Profile and Settings > Select Security > Enter the Security Center Select Security on the user center page Select Passkeys Check if there are any Passkeys youPublished on 21 Mar 2025Updated on 12 Feb 202629Trading Fee Rules FAQ
A taker order occurs when you place a trade that is immediately filled against an order already on the order book. Taker orders incur a fee based on the taker fee rate. A maker order happens when you place an order that goes on the order book with a set price and quantity, such as a limit order that sits on the book until matched. Maker orders are charged a fee based on the maker fee rate. Maker orders add to the order book’s liquidity, providing more depth to the market.Published on 22 Mar 2024Updated on 3 Mar 20261,071How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature as well App: translate English to your spoken language Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enterPublished on 26 Aug 2025Updated on 16 Mar 202643What should I do if my withdrawal was sent to the wrong user ID (UID)?
Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.Published on 13 Oct 2025Updated on 27 Jan 202611Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Then, submit the request and complete the necessary password or verification steps.Important note: If you’re withdrawing to a saved address from your address book, the Tag/Memo field may not appear, as it was already saved when the address was added. If the Tag/Memo is entered incorrectly, the funds may not be credited successfully. In this case, please click the Get help button below to submit feedback and contact our support team.Published on 22 Aug 2023Updated on 4 Mar 2026413Why should I trade crypto options on the OKX Liquid Marketplace?
It provides traders with access to deep liquidity, through an execution layer that automates trades and settlements instantly and off the order book. For options trading in particular, it offers: Centralized infrastructure Liquid Marketplace facilitates institutional participation through automated, anonymous RFQs with guaranteed settlement.Published on 13 Mar 2024Updated on 2 Dec 20256How can I switch the site to my preferred language?
Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Profile and Settings. Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available.Published on 15 Jan 2026Updated on 13 Mar 202611Trading bot FAQ
Execution: Five orders are placed in the order book: The first limit buy order is placed at the current middle price (Ask 1 + Bid 1)/2. The second limit buy order is placed at Bid 1 price, the third at Bid 2 price, and so on. Each order amount is around 0.1 BTC, adjusted by a randomization factor. If the price exceeds 90,000 USDT, the bot temporarily halts. If an order is filled, a new order is placed based on the latest order book position.Published on 12 Feb 2025Updated on 11 Dec 2025What is the New User Full Rebate Program?
Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. Note: In order to comply with local regulations, certain features may not be available in your region. This Program and its rewards are subject to OKX's eligibility criteria and may be modified at any time.Published on 16 Mar 2026Updated on 16 Mar 2026