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Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDT at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on 13 May 2024Updated on 8 Sept 2025340How can I do spot trading with the Jupyter Notebook?
Learn more on how to read our available trading pairs and refer to the code below. 1 import okx.Account as Account 2 3 # API initialization 4 apikey = "YOUR_API_KEY" 5 secretkey = "YOUR_SECRET_KEY" 6 passphrase = "YOUR_PASSPHRASE" 7 8 flag = "1" # Production trading: 0, Demo trading: 1 9 10 accountAPI = Account.AccountAPI(apikey, secretkey, passphrase, False, flag) 11 12 result = accountAPI.get_instruments(instType="SPOT") 13 print(result)7. How can I read my account balance?Published on 29 Sept 2023Updated on 10 Sept 2025545X Layer upgrade and OKT/OKB asset handling FAQ
On August 15, 2025, at 10:00 AM (UTC+8), OKT in your account will be automatically converted to OKB according to the exchange rules. The converted OKB will then appear in your account.How is the average closing price calculated? How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned?Published on 13 Aug 2025Updated on 29 Jan 202627How do I become part of the OKX P2P Merchant Program?
Friendly reminder: Before recording, please check if your phone is on silent and make sure the camera and microphone permissions are enabled.Condition 2: Complete 20 buy or sell crypto transactions You need to complete 20 or more transactions in the [Quick Zone] and [Favorites Zone]. For more P2P trading guides, please refer to: Complete Guide to P2P Trading How to use P2P Express/sell?Published on 25 Nov 2022Updated on 29 Jan 2026712World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on 19 Dec 2025Updated on 26 Mar 2026305Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Here's how the trace table is constructed (for a simple example, 3 users whose maximum usd value is less than 4^6 = 4096): We initialize a table with 32 rows and 5 columns, and we fill the user's values and IDs into row, where k % 8 = 6, and . Every 8 rows is a block, and user asset info are now in backwards of each block. The first user is given virtual 0 balances, so we can publish it to prove that the accumulation of values does not start from a negative value.Published on 10 May 2023Updated on 8 Sept 2025179Passkey FAQ
Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling.Published on 19 Mar 2025Updated on 4 Mar 2026117What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,825Affiliate FAQ
The invitee’s rebate rate ranges from 0% to 20%.5. How can invitees check trading fee rebate records?Published on 4 Dec 2024Updated on 19 Mar 2026720A beginner's guide to identity verification
Due to local laws and regulations, you must be 18 or older to access our services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties.9. Which types of documents can I use to verify my residential address for account identity verification?Published on 25 Sept 2023Updated on 25 Mar 20266,453How do I make a withdrawal? (app)
For example, for XRP, after filling in the withdrawal address, the tag must also be filled in, otherwise assets may be lost.12. How do I withdraw crypto from a sub-account? If your assets are in a sub-account, you need to transfer the assets from the sub-account to the main account before you can withdraw them. For more details, please refer to How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 27 Mar 20265,813How do I open an SMSF account on OKX?
Yes, a valid SMSF bank account is required before onboarding to receive and verify deposits.12. Do all SMSF trustees need to complete ID verification? Yes, each trustee or director of the corporate trustee must pass identity verification to comply with AML/CTF obligations.13. Is there a minimum deposit for SMSF accounts? No minimum deposit is required.14. Can I transfer cryptocurrency from my SMSF account from one exchange to another?Published on 2 July 2025Updated on 3 Dec 2025How do I download my account statements?
For access to transactions more than 90 days, proceed to step 4. Select Order history to view your order history Select Download to enter the Download order history page Select Download to enter the Download order history page Select your preferred date range, then select Export Note: VIP users can download statements from February 2021 onwards.Published on 6 Nov 2024Updated on 4 Mar 202674OKX Australia: what can I use in Australia?
As of 20 February 2025, we have 280+ tokens listed. Our token offering is ever evolving and subject to change. Refer to our Markets page for a full list of our supported tokens.Published on 21 Feb 2024Updated on 17 Nov 202553How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on 22 Aug 2023Updated on 11 Feb 2026455