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How do I verify an individual account from Mexico?
To use your individual account, you need to complete identity verification to meet Know Your Customer (KYC) requirements. We require this to keep your account and assets secure. The verification process is to ensure the exchange is safe and prevent fraud and other illegal activities. You can trade and deposit / withdrawal after completing your identity verification. Getting started on the web Log...Published on Sep 25, 2023Updated on Feb 9, 2026FAQ167OKX will list Symbiosis Finance’s SIS token for spot trading
OKX is pleased to announce the listing of SIS token on our spot trading markets. Trading of SIS will start according to the following schedule: 1. SIS deposits open at 07:00 am UTC on Dec. 16. 2. SIS/USDT Spot Trading opens at 10:00 am UTC on Dec. 16. 3. SIS withdrawals open at 10:00 am UTC on Dec. 17. About Symbiosis Finance — the project of OKX Jumpstart Mining Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on Dec 16, 2021Updated on Nov 17, 2025AnnouncementsOKX to delist BLOCK, UTK, AST, SIS, WXT, and WIFI spot trading pairs
Affected trading pairs are as follows: BLOCK/USDT, UTK/USDT, UTK/USDC, AST/USDT, AST/USDC, SIS/USDT, SIS/USDC, WXT/USDT, WXT/USDC, WIFI/USDT, WIFI/USDC. Execution time: We will delist the above-mentioned trading pair at 8:00 am - 8:30 am UTC on October 24, 2024. We advise users to cancel orders pertaining to this trading pair before the delisting. Otherwise, the system will automatically cancel these orders. The cancellation may take 1-3 working days.Published on Oct 16, 2024Updated on Nov 17, 2025AnnouncementsIntroducing WOO(Woo Network), SIS(Symbiosis Finance) and RAY(Raydium) on OKX Jumpstart
OKB holders can stake OKB to mine WOO, SIS, RAY tokens in return. I. Staking Rules 1.Published on Dec 12, 2021Updated on Dec 3, 2025AnnouncementsOKX Suspension of TRXUSD Futures for 60 mins Due to Temporary System Maintenance on May 18
The maintenance is estimated to be accomplished within 60 mins. The completion time of system maintenance will be notified via announcement. Please feel free to ask for the latest update on maintenance through Telegram Group (https://t.me/OKXOfficial_English) or contact us via Customer Support. Thank you for your continued support and we assure you our best services at all times. Regards, OKX May 15, 2020Published on May 15, 2020Updated on Nov 17, 2025AnnouncementsUnited Kingdom (UK) financial promotions FAQ
High-Net Worth Investor: High-net worth investors are those whose annual income is greater than £100,000 (excluding pension withdrawals) OR those who have net assets greater than £250,000. Net assets exclude your home, your pension or any rights under qualifying insurance contracts.How often do I need to complete the FCA questionnaire and self-categorisation statement?Published on Dec 28, 2023Updated on Feb 9, 2026FAQ69How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on Feb 23, 2026FAQ4OKX to support new USDC spot trading pairs
To support the growth of the USDC ecosystem and meet our users’ diverse trading needs, OKX is introducing the following USDC trading pairs in our spot trading between 7:00 am and 8:30 am UTC on October 10, 2024: ELF-USDC, DGB-USDC, LON-USDC, CLV-USDC, DIA-USDC, ONT-USDC, WIFI-USDC, UTK-USDC, BORA-USDC, SIS-USDC, MDT-USDC, WXT-USDC, AST-USDC, SKL-USDC, ERN-USDC, LEO-USDC, IQ-USDC.Published on Oct 8, 2024Updated on Nov 17, 2025AnnouncementsOKX to list PI (Pi Network) for spot trading
Pi has over 60 million engaged users with over 19 million identity-verified (through its native KYC solution) and over 10 million migrated to its Mainnet.Published on Feb 12, 2025Updated on Feb 9, 2026AnnouncementsOKX to list BABY (Babylon) for spot trading and deliver pre-market futures for BABY crypto
+ Avg premium in the last 2 mins), Index × (1 + Z)] Max[Min(Index, Index × (1 – Y) + Avg premium in the last 2 mins), Index × (1 – Z)] OKX may adjust the parameters N, H, X, Y, Z or switch limit price calculation methods based on market conditions without prior notice.Published on Apr 9, 2025Updated on Feb 9, 2026AnnouncementsWhat onboarding information is required for a fund?
Funds are collective investment vehicles established by pooling money from investors, such as hedge funds, pension funds, mutual funds, and private investment funds.Who are the key persons for a fund?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ108Upcoming changes to Simple Earn Fixed term products, 25 October 2023
Crypto Token INT 3 days 30 days 60 days 90 days ELF 3 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX October 25, 2023Published on Oct 25, 2023Updated on Nov 17, 2025AnnouncementsNotice regarding the delisting of the MOVR and BTT Simple Earn fixed products
The product details are as follows: Crypto Terms MOVR 3 days 15 days 30 days 60 days 90 days 120 days BTT 3 days 30 days 60 days 90 days You will continue to receive daily rewards until the delisting date. After the product is delisted, your principal and interest will be transferred to your Funding account. Thank you for your continued support. OKX November 02, 2023Published on Nov 2, 2023Updated on Nov 17, 2025AnnouncementsUpcoming changes to Simple Earn Fixed
Crypto Terms DOGE 3 days 60 days 90 days FIL 3 days 90 days SHIB 3 days 60 days 90 days XRP 3 days 90 days Thank you for your continued support. OKX June 7, 2023Published on Jun 6, 2023Updated on Nov 17, 2025AnnouncementsP2P Advertiser Program 2023
| | Lite | Super | Diamond | | ---------- | ---------- | ---------- | ---------- | |Basic benefits | |Post sell ads | Y | Y | Y | |Post buy ads | N | Y | Y | | Merchant Badge | N | Y | Y | | Listing priority for ads | N | Y | Y | | Customer support | Basic | Priority | Exclusive access | | Advanced features | |Dashboard | N | Y | Y | | Block Trading | N | N | Y(coming soon) | | Ads with verification feature | N | N | Y | | Transaction limits |Buy ads per currency/crypto | 0 | 2 | 5 | |No. of sellPublished on Feb 21, 2023Updated on Nov 17, 2025Announcements