OKX is pleased to announce the listing of Render (RNDR) on our spot trading markets. Please take note of the following schedule: RNDR deposits will open at 02:00 am UTC on August 10, 2023. RNDR /USDT spot trading will open at 10:00 am UTC on August 10, 2023. RNDR withdrawals will open at 10:00 am UTC on August 11, 2023. The Render Network is a provider of decentralized GPU-based rendering solutions. It provides decentralized GPU computing power for next generation 3D content creation.

OKX has completed the token migration of Render Network (RNDR). You can find your new Render Network (RENDER) assets under Assets > My Assets > Funding Account. We’re pleased to announce that RENDER is now listed on OKX. Please take note of the following schedule: RENDER/USDT spot trading will open at 7:00 am UTC on July 15, 2024. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only.

How do I get help from customer support? If you encounter an issue and need support, our team is here to help. You may reach out to us in the following ways: On the app: access the menu via Menu at the top > select Get help under the More section On the web: scroll to the bottom of the homepage and select Contact usWhat can I expect after reporting an issue? OKX Singapore is committed to addressing all user-reported issues promptly.

To ensure a positive experience for copy traders, when setting a stop loss/take profit order price, or when closing a position, the lead trader can only use the limit price and custom close amount.How should I cancel lead trades? In the app, you can cancel lead trades by navigating through Trade > Marketplace > My lead trades > Settings > Stop leading trades . Status of lead trades for spot copy trading and futures copy trading are required to be set up separately.

Finally, selecting the checkboxes on the RFQ Board in the "Action" column for any live RFQs will activate the "Kill Selected" button at the top right corner of the RFQ Board, which will instantly cancel any of your quotes or RFQs on those selected lines.How do I know when my RFQ will expire? How do I know when a maker's quote will expire? On the RFQ Board is a column labeled "Time Left". The value in this column indicates how much longer the RFQ will remain live until it expires automatically.

To our merchants in Latin America: we're giving you the exclusive opportunity to stand out with a featured ad at the top of the P2P marketplace for 2 days for maximum exposure and visibility. Campaign period: January 20, 2025, 15:00 UTC-3 - June 2, 2025, 15:00 UTC-3 How do I qualify?

Visit here to find out more about the possible reason for the failure of spot lead trade.

Useful in volatile markets.ii) Fill or kill A Fill or kill order must be fully filled immediately upon placement, or it is entirely canceled. This ensures the buy/sell order is fully executed or canceled entirely (without partial fills).How do I place a Fill or kill order? Select Advanced Limit Order and select Fill or kill Enter your limit price and quantity Confirm the orderWhy should I use Fill or kill order? Ensure your orders are fully executed in full.

Dear OKX users, We’ve recently received reports of “corrupted extension” errors occurring when users tried to log in to their wallet extension. This may occur if browsers like Google Chrome detect unauthorized changes to the extension’s local files and display a security warning. To protect your assets, please follow these steps: Make sure your computer and network are free of malicious software or unauthorized programs. Install and update antivirus software, and perform regular system scans.

Kill RFQs and Kill selected are always visible in the top right corner of the RFQ Board.

Dear OKX users, We've recently received user feedback about encountering password errors when logging in with the wallet extension. This issue may not be caused by the wallet or the password itself, and the relevant information is as follows: Problem: To ensure the security of your account, we've strengthened the security protection of our wallet to prevent account information from being stolen or cracked.

Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.

You can raise disputes in these situations: When selling crypto via P2P Trading, you can raise a dispute if the buyer has marked the order as paid but the seller hasn't received the payment. When buying crypto, if the seller doesn’t release the crypto, you can also raise a dispute. After a transaction is done, you can also raise a dispute in the order if there is any issue.

We are pleased to announce that USDT-margined perpetual futures for RENDER will be enabled at 8:30 am UTC on August 8, 2024. RENDER margin trading and Simple Earn will be enabled at 4:00 am UTC on August 8, 2024. The updates will cover both the web and app interfaces as well as the API. The details are as follows: I. Margin trading and Simple Earn Spot margin trading will be activated for the following pair: RENDER/USDT.

To enhance the information accuracy of our services, OKX will start to remove the Average Cost feature from the Token Details page under Assets. Removal of the feature will start at 12:00 UTC on March 8, 2024. We will continue to support cumulative profit and loss features (Cml PnL and Cml PnL%) as usual. OKX team March 5, 2024