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USDG rewards program FAQ
Treasury Bills, to help maintain its peg near 1 USD. These reserves are verified monthly by independent auditor Enrome LLP, and the reports are publicly available here. While USDG is structured to maintain price stability, please note that all stablecoins carry inherent market and depegging risks. 4. Where do USDG rewards come from? USDG rewards are fully funded by us. Your funds always remain in your control — we don’t use or lend your assets without your consent. 5.Published on Oct 13, 2025Updated on Jan 26, 2026380Unseen City Shirts - The Roses and The Bees - NFT FAQ
How long do I have to claim my collectible? Each collectible is open for 72 hours. Opens - 22.04 10AM BST Closes - 25.05 9:59 BST When will the rarity of my NFT be revealed? The rarity of your NFT will be revealed on 27.04. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. Can I trade or sell my digital collectible?Published on Apr 19, 2024Updated on Sep 8, 202523Unseen City Shirts - Blue Moon - NFT FAQ
How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7. When will the rarity of my Unseen City Shirts – Blue Moon NFT be revealed? The rarity of your NFT will be revealed on 03.05.8. I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes?Published on Apr 25, 2024Updated on Dec 4, 20252How do I withdraw AUD with bank transfer?
Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified? Once the deposit has been successfully processed into your OKX account, your bank account will be verified.4. How do I check my withdrawal history?Published on Mar 13, 2024Updated on Dec 30, 202521Learn & Earn Campaign that is only for Turkish users event rules
This promotion is on a first-come, first-served basis, and a maximum of 2720 eligible participants will each receive the reward. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of reward, are the sole responsibility of the individual reward recipient.Published on Oct 24, 2023Updated on Feb 9, 202637How do I find my deposit address and tag/memo/comment?
On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address? Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: You can generate up to 20 addresses. Once generated, the addresses can't be deleted.Published on Aug 22, 2023Updated on Mar 29, 202668,114Why is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It...Published on May 13, 2024Updated on Sep 8, 2025340How do I manage my assets in my OKX wallet? (app)
For step-by-step instructions, see: How do I manage my wallet?Published on Sep 25, 2023Updated on Mar 12, 202617,567How do I manage my assets in my OKX wallet? (web)
Getting Started OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other functions for all users. OKX Wallet helps you to manage your assets across multi-network (e.g. Bitcoin and Ethereum) and numerous devices (e.g. iOS, Android, and web extension) by generating an on-chain identity with a seed phrase more...Published on Aug 22, 2023Updated on Mar 3, 2026420Why is my deposit locked?
Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.Published on Dec 19, 2023Updated on Mar 3, 2026970Affiliate FAQ
My invitee noticed that a default invitation code for the Affiliate Program is already filled in and can't be edited during registration. Can they be allowed to edit it? No, it's not allowed. The default invitation codes come from paid channels, such as affiliates, referrals, paid advertisements, and many more. To ensure fair competition among all channels, invitation codes can't be edited on the registration page.FAQ for users only1.Published on Dec 4, 2024Updated on Mar 19, 2026720EEA - Simple Earn FAQ
Your earnings come from the rate that traders pay to use crypto they borrow. Low Risks We protect your assets in Simple Earn with strict risk control; industry-leading security measures and advanced infrastructure.When will I start earning? Once your order is submitted, it will be matched with the borrowing demand on the market. Once your order is matched to borrowing demand, your subscription will start earning interest.Published on Dec 9, 2025Updated on Dec 10, 2025Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on Mar 16, 2026Updated on Mar 31, 20262Why is my deposit/withdrawal suspended?
A deposit/withdrawal suspension can be caused by a variety of factors, such as a mainnet upgrade, wallet maintenance/upgrade, or a hard fork. The timeline for resuming service will depend on the situation, so please be patient or contact the project team for assistance. Below are some of the common reasons for a deposit/withdrawal suspension:Wallet maintenance/upgrade (Deposit/withdrawal...Published on Aug 31, 2023Updated on Jan 26, 2026982Trade and Earn FAQ
P2P sharing orders and internal transfers are not counted.Q: Can I use my deposited funds for OKX Earn, Convert, or spot trading? Yes. As long as the funds are not used for withdrawals, P2P sell orders, or sending red packets, all other trading operations are permitted.Q: Can I withdraw funds after receiving my reward? Yes, you may proceed with normal withdrawals or trading operations.Q: Can I withdraw funds after completing the task?Published on Mar 30, 2026Updated on Mar 30, 20261