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What documents are accepted as proof of sources of funds from decentralized finance?
Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp. Screen capture of your Telegram profile that clearly displays your registered details (for example, username and phone number) confirming ownership.Published on Nov 12, 2024Updated on Feb 9, 202652How do I avoid scams from off-site communication in P2P transactions?
Once a buyer places an order, they push for off-platform communication—commonly through WhatsApp, Telegram or Zalo. They then demand extra payments outside our platform, cancel the trade after receiving the cash, and move the USDT elsewhere—leaving the buyer with neither their crypto nor a refund.What are some of the warning signs to look for? Requests to move conversation to WhatsApp, Telegram, or other platforms. Fake “OKX Support” emails or messages.Published on Sep 11, 2025Updated on Sep 26, 202512Common scam tactics
Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.Published on Sep 28, 2023Updated on Feb 6, 20262,595Options trading FAQ
RFQ trades history is also streamed via Telegram channel: OKX Liquid Marketplace TradeHow do I access my options trade history (Private)? Head over to Assets > Order center > Trading account history. To learn more on what's Options trading is all about, visit here.Published on Nov 19, 2024Updated on Feb 9, 20264How do I identify OKX official accounts?
Open user info in Telegram and copy the username Go to our channel verification to verify the page link and username. You can refer to the How do I verify OKX accounts section to learn more about how to verify the page link and username.Phone call Copy the phone number that you have received and go to our channel verification to verify the phone number.Published on Aug 11, 2023Updated on Jan 26, 20265,356Community Feedback Program Terms & Conditions
Announcements and updates will be made via email and Telegram. Instructions and the feedback form will be shared with the selected participants before the program. Before the program starts, a training session will be held in the participants' native languages.Published on Jul 9, 2024Updated on Nov 17, 20251What's OKX Web3 Gaming?
Note: if you have any questions, you can always contact our support team via our OKX API Telegram group for real-time support.How do I issue my allowlist and NFT on OKX? You can refer to this article to learn more about issuing your allowlist and NFT assets.How do I enforce the collection of NFT royalties? You can refer to this article to learn more about enforcing your NFT transaction royalties.Published on Jun 18, 2024Updated on Jan 27, 2026275What should I do during or after a scam?
Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Published on Mar 11, 2024Updated on Mar 4, 2026718I haven't received the SMS code
Other messaging services (such as WhatsApp, Telegram, or third-party apps) are not supported for receiving SMS verification codes.How can I troubleshoot when I don't receive the SMS code? If you’re having trouble receiving verification messages, try the following: Restart your phone: Long device uptime may affect signal reception. Restart your phone and try again. Check dual SIM settings: If you’re using dual SIM, try swapping the SIM card slots and resend the verification message.Published on Aug 16, 2023Updated on Mar 3, 202632,294How do I secure my account after detecting unusual activity?
If so, reset them to secure your account.If you plan to use a Passkey in the future, you can also add a new one at any time.Learn more about Passkey here.Third-party login account (Google + Apple ID + Telegram + OKX Wallet) Unlink your third-party login by using social media.Published on Mar 21, 2025Updated on Feb 12, 202629How do I secure my exchange account?
Note: Please be especially cautious of scammers impersonating official staff on Telegram. Telegram verification badges are not fully reliable, as scammers may obtain them through special emojis. Please remember: Official customer service will never initiate private chats, nor will they ask you to log in to your account or disclose any account information. For more information on preventing phishing attacks, please refer to: How can you protect yourself from phishing website scams?Published on Jun 12, 2024Updated on Feb 12, 20261,292Spot copy trading: copy trader FAQ
Download OKX App: Visit here X: Visit here Telegram: Visit here Discord: Visit here YouTube: Visit here Other channels: Visit herePublished on Oct 18, 2023Updated on Feb 9, 2026122How do I trade with OKX on TradingView?
You can easily log in or register with us using a social account like Google or Telegram, which makes it very convenient to connect to TradingView. Note: if you don't have an account on our platform, start with signing up. If you have an OKX account, skip to the login steps below.Published on Jul 29, 2025Updated on Jan 20, 202662What are the most commonly used DApps?
Catizen: A super casual cat-raising game in the Telegram ecosystem. The gameplay is relatively simple. Players will play as the owner of a cat cafe and can manage up to 12 cats of different levels at the same time. Every 2 cats of the same level can be combined into higher-level cats, which can generate tokens. As the cat's level increases, the more tokens can be generated per second. Tokens can be used to directly purchase high-level cats in the store to speed up the game progress.Published on Nov 15, 2022Updated on Feb 12, 2026462What can help prevent P2P crypto scams and protect my assets?
Keep your communications strictly on our platform only: refrain from employing external communication platforms such as Telegram, WhatsApp, Discord, etc, to communicate with your buyer or seller. Conversations held on our platform offer you greater security and safeguard your rights effectively. Learn more about your transaction rules here. Don't be intimidated by scare tactics: don't be alarmed by the scare tactics employed by scammers.Published on Sep 2, 2023Updated on Feb 12, 20261,458